Summary
Overview
Work History
Education
Skills
Other Information
Additional Information
Timeline
Generic
Michele Lawrence

Michele Lawrence

Administrative New Admissions And Parent Support
Bloemfontein,FS

Summary

Dedicated and enthusiastic professional with extensive experience, quick to familiarize with new skills and technologies while demonstrating a logical and analytical approach to solving complex problems. Possessing excellent interpersonal skills and the ability to communicate concisely and articulately in various settings. Effective working on own initiative and as a valuable member of a successful and productive team, thriving under pressure. Acquired practical experience in a variety of employment contexts, making a sought-after candidate. Meticulous, results-oriented, highly motivated, and with excellent interpersonal skills. Firm believer in the notion that success is achieved through effort and dedication, making an asset to your organization. Dynamic administrative professional and leader with 30+ years of experience playing a key role in attaining daily objectives and long-term goals across diverse office platforms. Excel in timely and accurate processing of accounts payable and receivable, applying advanced analytical acumen. Strong commitment to raising productivity and service quality through strategic planning, resource allocation, and process improvements. Skilled receptionist and liaison with superior communication, computer, support, and organizational skills. Focused Administrative Support handling diverse administrative functions. Proven history managing competing priorities in fast-paced and rapidly changing environments. Energetic Administrative Coordinator dedicated to assisting highly effective administrative teams and managing office operations with efficiency and grace. Excellent communication and relationship-building skills with proficiency in MS Office/Google Chrome/SAMS (limited). Diligent Peoples Person with a solid background in coordinating administrative tasks and supporting executive teams. Managed office operations efficiently and facilitated successful project completions. Demonstrated organizational skills and proficiency in communication and problem-solving.

Overview

30
30
years of professional experience
2
2
Languages

Work History

Administrative Coordinator (New Admissions Support

Eunice Girls High School
06.2024 - 01.2025
  • Supported project management efforts by tracking deadlines, maintaining documentation, and communicating progress updates on the Eunice Market 2024.
  • Collaborated closely with Management for strategic planning purposes while ensuring their alignment with overall organizational goals.
  • Maintained a well-organized filing system to ensure easy access to important records and documents.
  • Monitored pricing of Market Items, and support on ensuring correct price at point of sale.
  • Updated all Grade 8 New Submissions and queries
  • All submissions were done online, and files created for each applicant. These contained all personal information of student, parent etc
  • Assisted with Queries from parents regarding students that were not accepted, and guiding them through the waiting list procedure.
  • Also assisted with information updated on SAMS

Sales Executive / Provincial Sales Manager

CourietIT
01.2022 - 07.2024
  • Estimate the cost of their services
  • Recognize sales opportunities/implement sales strategies
  • My most special accomplishment during 2023 was the successful managing of the Eunice Market Courier Service
  • Identifying, problem solving and follow up to ensure that all stock arrive safely and return stock sent out without any misroutes or damages
  • Prospect & obtain customers to achieve sales growth
  • Successful interaction/networking to implement best practices to solve pest problems
  • Build customer relationships, provide outstanding customer service
  • Maintain flexibility to accommodate customer needs
  • Keep abreast of products &/ service offerings & industry conditions to enhance sales capacity
  • Weekly reports & Monthly reports & Financial reports
  • Service Manager
  • Customer complaints, Customer training
  • Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts, financial objectives and business plans
  • Bring out the best of branch's personnel by providing training, coaching, development and motivation
  • Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
  • Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
  • Address customer and employee satisfaction issues promptly
  • Adhere to high ethical standards, and comply with all regulations/applicable laws
  • Network to improve the presence and reputation of the branch and company
  • Reason for leaving: Restructuring of Company after RTT took over Courier IT

Senior Account Executive

FedEx Express
01.2016 - 01.2022
  • Stay abreast of competing markets and provide reports on market movement and penetration
  • Identifying new markets and business opportunities and arranging meetings with potential customers
  • Visiting potential customers for new business and developing and maintaining relationships
  • Making accurate cost calculations to provide customers with quotations
  • Negotiating the terms of an agreement with a view to closing sales
  • Attending trade exhibitions, events, and demonstrations to represent the employing organization
  • Make rapid calculations of costs to provide temporary quotations
  • Prepare sales reports by analyzing and summarizing information
  • Review self-sales performance with a view to improving it
  • Manage Branch Functionalities whilst overseeing Budgets

Sales Executive / Provincial Sales Manager

Skynet Express
01.2011 - 01.2015
  • Customer complaints
  • Customer training
  • Adhere to high ethical standards, and comply with all regulations
  • Network to improve the presence and reputation of the branch and company
  • Visiting potential customers
  • Making accurate cost calculations to provide customers with quotations
  • Negotiating the terms of an agreement with a view to closing sales
  • Recognize sales opportunities/implement sales strategies
  • Prospect & obtain customers to achieve sales growth
  • Successful interaction/networking to implement best practices to solve pest problems
  • Build customer relationships
  • Provide outstanding customer experience
  • Maintain flexibility to accommodate customer needs
  • Keep abreast of products &/ service offerings & industry conditions to enhance sales capacity
  • Weekly reports & Monthly reports
  • Service specialist
  • Direct all operational aspects including distribution operations, customer service
  • Assess local market conditions and identify current and prospective sales opportunities
  • Develop forecasts
  • Locate areas of improvement and propose corrective actions that meet challenges
  • Address customer satisfaction issues promptly
  • Attending trade exhibitions, events and demonstrations to represent the employing organization
  • Make rapid calculations of costs in order to provide temporary quotations
  • Prepare sales reports by analyzing and summarizing information
  • Review self-sales performance with a view to improve it
  • I was Head-hunted by a personnel agency incorporated by FedEx and subsequently offered a position

Consultant

Career Inc Personnel Agency
01.2009 - 01.2011
  • Overall responsibility for assigned customer base
  • Relationship development
  • New customer acquisition
  • Advertising and sourcing of candidates for specific and specialized position
  • Pre-luminary interviews to identify qualified candidates and prepare them for interviews with client
  • Proposing and presenting qualified candidates
  • Constant follow up once candidate has started with both client and placement

Education

No Degree - Education

TEFL (Teaching English As A Foreign Language)
Based In United Kingdom (Online)
04.2001 -

Medical Technician - undefined

Public Relations Diploma - undefined

Personnel Consultant Registered - undefined

RE5 Insurance Qualification - FAIS

QDM Apprentice - undefined

Level 2 First Aid Practitioner - undefined

QDM Practitioner - In Process

TEFL
Online (Based In United Kingdom)

Skills

Cost Estimation

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Other Information

  • Nominated as a Mrs Bloemfontein contestant in 2017, awarded 1st place in public speaking, style, photogenic, and leadership.
  • Crowned winner and served in the position during 2018, mentoring ladies and young girls.
  • Presented a motivational program on community radio station every Sunday.
  • Assisted with Admissions administrative work and managing aspects of the Eunice Market.
  • Completed the Swim SA Judges course and affiliated with Swim SA, judging at various galas.

Additional Information

I was nominated as a Mrs Bloemfontein contestant in 2017.

The competition was based on various aspects of leadership in community projects, personal growth as well as charity projects

I was awarded 1st place in the following categories

• public speaking

• style

• photogenic

• leadership

I was crowned the winner and served in the position during the 2018 year. I have been mentoring ladies and young girls ever since. During my tenure, I was invited by many business chambers and events to address members and serve as a community leader, promoting women in the business place

Earlier this year I was approached by our community radio station to present a motivational 4-hour program on weekends. This is still ongoing and I present every Sunday.

All of the above are done over weekends and in free time

Through the successful collaboration with Eunice High School to successfully transport their stock for

the Eunice Market, I was approached to assist on a four (4) month contract to assist with Admissions

administrative work, as well as managing certain aspects of the Eunice Market such as liaison with

exhibitors, and arranging of Courier Services

I have successfully completed the Swim SA Judges course, and is affiliated to Swim

SA

I have had the privilege to Judge at galas for both Club, Provincial and National Galas With my son aiming for Paralympics / Special Olympics in 2028, swimming has become part of our way of life, and I would definitely also be able to contribute to this section of sport in Eunice setup

Timeline

Administrative Coordinator (New Admissions Support

Eunice Girls High School
06.2024 - 01.2025

Sales Executive / Provincial Sales Manager

CourietIT
01.2022 - 07.2024

Senior Account Executive

FedEx Express
01.2016 - 01.2022

Sales Executive / Provincial Sales Manager

Skynet Express
01.2011 - 01.2015

Consultant

Career Inc Personnel Agency
01.2009 - 01.2011

No Degree - Education

TEFL (Teaching English As A Foreign Language)
04.2001 -

Medical Technician - undefined

Public Relations Diploma - undefined

Personnel Consultant Registered - undefined

RE5 Insurance Qualification - FAIS

QDM Apprentice - undefined

Level 2 First Aid Practitioner - undefined

QDM Practitioner - In Process

TEFL
Michele LawrenceAdministrative New Admissions And Parent Support