Michael Phillip Fowler
Port Elizabeth
Summary
Ambitious Carpenter skilled at taking on multiple projects at once. Well-organized planner with good multitasking and time management skills. Successful at managing supplies and site crews to lead safe and efficient projects.
Overview
6
6
years of professional experience
Work History
Operations Manager / owner
MP PROJECTS
02.2020 - Current
- Enhanced client satisfaction by consistently meeting project deadlines and maintaining high-quality craftsmanship in all carpentry work.
- Reduced material waste by precisely measuring, cutting, and assembling lumber for various construction projects.
- Streamlined project timelines by quickly adapting to changing client needs or design specifications while maintaining quality standards.
- Delivered exceptional customer service by addressing client concerns promptly and professionally while keeping them informed of project progress.
- Supported the development of accurate project estimates by providing input on materials needed, labor requirements, and timeline expectations for various jobs.
- Demonstrated close attention to detail to verify quality and accuracy of work.
- Planned and executed work with proper tools and materials to maximize productivity.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Developed strong relationships with vendors, resulting in better pricing and improved service quality.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Improved project efficiency by accurately interpreting blueprints and executing carpentry tasks according to specifications.
CO2 Laser cutting machine operator
Plastic Concepts
10.2019 - 07.2022
- Enhanced production efficiency by maintaining and adjusting cutting machine settings according to job specifications.
- Reduced material waste with precise measurements and accurate cutting techniques.
- Drawing up artwork for customers.
- Daily maintenance and servicing of three co2 laser-cutting machines.
- Accurately measured, calculated, and marked dimensions on materials before placing them into machines.
- Carefully monitored machine operating processes, ensuring laser cutting stayed in line with product requirements.
- Disposed of waste materials appropriately and safely.
- Read diagrams and work orders to coordinate machine schedule.
- Measured and inspected finished products for quality against work order specifications.
- Oversaw machine operation to identify defects and made necessary adjustments.
- Supplied machines with new tools for smooth production.
- Mastered multiple types of cutting machines to increase versatility within the team and improve overall efficiency.
- Demonstrated adaptability to changing project demands, quickly shifting focus between different tasks while maintaining high-quality results.
- Contributed to a positive customer experience by delivering cut pieces that met or exceeded expectations in terms of quality, accuracy, and timeliness.
- Operated large cutting machines to make detailed custom cuts for various types of products.
- Took materials and cut to proper dimensions based on production order specifications.
- Managed large workload of quality production in fast-paced environment with interruptions and tight deadlines.
Operations Manager
Pulse Injector services
04.2019 - 08.2019
- Developed and shared best practices across company to align with objectives and quality standards.
- Exceeded team goals by partnering with staff to share and implement customer service initiatives.
- Streamlined operations to consistently deliver on targets.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Provided leadership to develop business plans and promote organizational vision.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Interacted well with customers to build connections and nurture relationships.
Operations Coordinator
Little Ashford's Preschool Corporate
10.2018 - 05.2019
- Liaised with senior management to introduce new processes and technologies.
- Streamlined operations to consistently deliver on targets.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Streamlined operations by implementing efficient processes and procedures.
- Boosted productivity by establishing effective communication channels between departments.
- Reduced costs with meticulous budget management and resource allocation.
- Expedited order processing, liaising with suppliers to ensure timely delivery of products.
- Managed inventory levels, reducing waste and optimizing stock turnover rates.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
External sales representative
Gear Lock City
06.2018 - 10.2018
- Increased sales revenue by developing and maintaining strong relationships with clients.
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Achieved consistent sales growth through effective territory management and strategic planning.
- Enhanced customer satisfaction with personalized attention to individual needs and concerns.
- Negotiated contracts, terms, and pricing that resulted in mutually beneficial agreements between the company and clients.
- Developed comprehensive sales strategies based on market research data to drive business growth in targeted regions.
- Delivered exceptional customer service by providing prompt resolutions to inquiries or complaints from clients.
- Exceeded quarterly sales targets consistently by proactively identifying high-potential prospects within assigned territories.
- Built strong client rapport to establish diversified network of connections.
- Negotiated terms and contracts with clients to maintain profitable sales.
- Exceeded monthly sales targets and quotas consistently.
- Assisted clients throughout sales process and provided after-sales support to assess satisfaction and resolve problems.
- Set up appointments with potential and current customers to promote new products and services.
- Prepared pricing agreements and contracts to close sales.
Education
Diploma - Carpentry Studies
Alison CPD Accredited
2024
Matriculated -
Brainline
Port Elizabth, South Africa2017
Skills
- Forklift operation
- Handling machinery
- Power tools proficiency
- Woodworking techniques
- Communication skills
- Continuous improvements
- Problem-solving abilities
- Precision and Accuracy
- Organizational Management
Timeline
Operations Manager / owner
MP PROJECTS
02.2020 - Current
CO2 Laser cutting machine operator
Plastic Concepts
10.2019 - 07.2022
Operations Manager
Pulse Injector services
04.2019 - 08.2019
Operations Coordinator
Little Ashford's Preschool Corporate
10.2018 - 05.2019
External sales representative
Gear Lock City
06.2018 - 10.2018
Diploma - Carpentry Studies
Alison CPD Accredited
Matriculated -
Brainline
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