Michaela Naidoo
Johannesburg
Summary
Experienced administrator with a strong focus on finance and office management, supported by a Bachelor of Commerce in Human Resources Management. Expertise includes streamlining administrative workflows, managing reconciliations, payroll, and invoice processing, and maintaining precise financial and operational records. Proficient in MS Office, Pastel, and Xero, excelling at implementing solutions that enhance efficiency while supporting teams to meet deadlines and achieve goals. Recently relocated back to Randburg, Johannesburg, with availability to start work negotiable to suit business requirements.
Overview
8
8
years of professional experience
Work History
Financial Advisor
Liberty Group South Africa
04.2024 - 11.2024
- Built strong client relationships by conducting needs-based assessments and providing tailored financial advice.
- Gained comprehensive product knowledge in savings, insurance, and retirement plans through on-the-job training and company workshops.
- Managed client interactions and administrative tasks, including updating CRM systems and maintaining detailed client records.
- Educated +50 clients on financial products, emphasizing their benefits and addressing inquiries to ensure informed decision-making.
- Actively participated in sales and promotional activities, contributing to achieving monthly targets.
- Gained knowledge compliance requirements, and industry trends through independent study and professional development programs.
Invoice Clerk
Ubuntu Lime Holdings
02.2022 - 03.2023
- Issued invoices , credit notes, and requested purchase orders on Xero and followed up on outstanding payments to remind clients to pay on time
- Verified +100 transactions, product orders, and transporting dates and entered information into databases and reports
- Provided existential support and insight for 2021 Ad hoc and managed to retrieve +R200 000 assigned payment
- Arranged CEO meetings and prepared external and internal meeting.
- Reconciled discrepancies between invoices and purchase orders, swiftly resolving issues.
- Collaborated with sales team to confirm order details and pricing accuracy.
- Processed, verified, and dispatched invoices to clients, maintaining accurate financial records.
Assistant Project Manager
Training Force (Pty) Ltd
02.2020 - 03.2021
- Captured and uploaded necessary +150 learner information on the Learner Management System (LMS).
- Collaborated with attendance registers for workplace experience and training attendance, effectively addressing and managing any absences.
- Implemented in-service training programs to enhance knowledge and skills for 3 coastal Training Force branches.
- Maintained high quality and standardized project files, learner files, and all other learner documentation to successfully pass internal and external moderation.
Human Resources Administrative Assistant
LisaCars
10.2019 - 12.2019
- Compiled +30 contracts and personnel files, while also maintaining employee records (both in soft and hard copies)
- Assisted in preparing interviews, screening CVs, scheduling interviews, and conducting employment checks at entry level
- Ensured accurate records of new employees and employment status changes were recorded in HR databases
- Coordinated recruitment processes, from advertising vacancies to scheduling interviews with potential candidates.
- Assisted with recruiting, background checks and reference checks.
- Assisted in payroll preparation by providing relevant data, like absences, bonus, and leaves.
- Facilitated onboarding sessions for new hires, introducing them to company policies and procedures.
Invoice Assistant
The Woodhouse Manufacturing Pty Ltd
11.2018 - 09.2019
- Loaded +40 sale orders, invoices a day and loaded credit notes and allocated payments to the invoices on Sage Pastel as per superior managers and logistic manager
- Collected sales data and compiled a detailed inventory tracker (excel) for stakeholders and management
- Maintained filing system and organized customer documents for easy retrieval of information with a focus on accuracy and efficiency.
- Supported staff with clerical tasks for well-maintained office administration.
- Drafted correspondence and prepared reports, contributing to effective communication within the team.
Human Resource Administrative Assistant
The Woodhouse Manufacturing Pty Ltd
10.2018 - 11.2018
- Processed new +30 Employee contracts and updated confidential records in efiles as well as hardcopy.
- Contributed to policy drafting, payroll preparation (excel), and efficiently resolved errors by discreetly providing necessary data on excel, including absences and leaves.
- Assisted with various ad hoc tasks for management and employees.
Motor Assessor Support
Digiteks Insurance Solutions
01.2017 - 03.2018
- Gathered +35 photos and quotes from MBR, Brokers, Insurer, and clients
- Monitored and resolved emails and queries from Insurer, Brokers, Clients, and MBR
- Liaised progress and feedback between assessor and broker/insurer and broker
- Prepared daily reports on the progression of each claim for Brokers and Assessors
- Loaded quotes and photos on Abuntex for Assessor to do an assessment
- Arranged appointments for field assessments
- Assisted colleagues where necessary.
Education
Bachelor of Commerce - BCom - Human Resources Management
Damelin
Randburg ,Johannesburg04.2020
NVQ Level 1 - Business Pracice
Training Force Pty Ltd
Parktown,Johannesburg2020
Skills
- Advice and Blueprint
- Xero and Sage Pastel
- Ms Office
- Interpersonal and Communication Skills
- Organizational and Time Management Skills
- Verbal and written communication
- Office administration
- Basic Payroll Administration and Reconciliation
- Invoice Administration and Reconciliation
- Analytical Thinking
- Customer Service Orientation
- Deadline management
- Team building and leadership
- Problem-solving
- Attention to detail
- Verbal and written communication
Languages
English
Bilingual or Proficient (C2)
Timeline
Financial Advisor
Liberty Group South Africa
04.2024 - 11.2024
Invoice Clerk
Ubuntu Lime Holdings
02.2022 - 03.2023
Assistant Project Manager
Training Force (Pty) Ltd
02.2020 - 03.2021
Human Resources Administrative Assistant
LisaCars
10.2019 - 12.2019
Invoice Assistant
The Woodhouse Manufacturing Pty Ltd
11.2018 - 09.2019
Human Resource Administrative Assistant
The Woodhouse Manufacturing Pty Ltd
10.2018 - 11.2018
Motor Assessor Support
Digiteks Insurance Solutions
01.2017 - 03.2018
Bachelor of Commerce - BCom - Human Resources Management
Damelin
NVQ Level 1 - Business Pracice
Training Force Pty Ltd
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