MICHAELA MULLER
Radio Presenter
Cape Town
Summary
Motivated and adaptable professional with hands-on experience in live radio broadcasting, customer service, and technical operations. Skilled in voice modulation, content planning, and high-pressure environments, with a proven ability to engage audiences and manage broadcast segments effectively. Technically adept and quick to learn new systems, including audio editing tools and equipment maintenance. Known for a strong work ethic, a positive attitude, and a readiness to take on new challenges. Eager to contribute to a dynamic team while continuing to grow personally and professionally in a challenging and evolving role.
Overview
11
11
years of professional experience
2021
2021
years of post-secondary education
Work History
Radio Presenter
Goodhope Fm
03.2022 - Current
- Radio Presenter on The Muse, Sundays from 4am-6am
- News Reader
- Standing in for presenters and hosting the show
- Shadowing - Controlling the desk inside the studio while the show is doing an outside broadcast
- Stand-in Producer
- Enhanced listener engagement by incorporating interactive segments and social media updates into the radio show.
- Developed strong relationships with guests and industry professionals, leading to exclusive interviews and increased credibility for the station.
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
TEFL Teacher
Native Camp
03.2024 - Current
- Creating lessons and teaching materials for a range of levels from Elementary to Advanced
- Teaching speaking, listening, reading and writing
- Material & resource creation, utilizing the internet
- Needs analysis and teaching in different situations
- Classroom management and teaching techniques
- Language analysis - vocabulary, grammar and pronunciation
Creative Arts Teacher
CMES
04.2024 - 12.2024
- Conducting lessons with students
- Designing educational programmes for students
- Hosting progress reviews and support meetings with parents
Quality and Customer Care Assistant
EXELTRADE CC T/A FLEXITRADE
05.2024 - 11.2024
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Conducted thorough research of customer inquiries, providing accurate information and solutions for their concerns.
- Continuously updated personal knowledge of industry trends and best practices for optimal customer support provision.
- Facilitated clear communication between customers and other departments to address complex issues effectively.
Freelancer as a News Anchor
Workers World Media Productions
07.2021 - 03.2024
- Compiling and reading news
Pre-Production Audio Engineer
AEMG Studios
03.2022 - 03.2023
- Prepping audio, dubbing/voice overs, editing scripts
Radio Presenter
Bush Radio
03.2019 - 07.2022
- Producing and presenting shows, booking interviews and artists
Social Media Marketing
City Mission Educational Services
03.2021 - 03.2022
- Creating posters, writing content, posting on social media
CTV Freelancer as a News Anchor
Cape Town TV
03.2020 - 12.2020
- Presenting shows, conducting interviews, doing voice overs
Pre-Production Audio Engineer
AEMG Studios
10.2018 - 10.2019
- Prepping audio, dubbing/voice overs, editing scripts
Radio Presenter
Bush Radio
08.2017 - 09.2018
- Compiling news, conducting interviews, producing and presenting shows
Customer Service
Eurohaus
01.2016
- Assisting customers telephonically, serving customers
Call Centre Representative
CCS Call Centre
03.2016 - 07.2016
- Assisting customers telephonically
Customer Service Agent & Cashier
Funland
01.2014 - 02.2015
- Managing ticket sales, interacting with customers
Administrative Assistant
Athlone Electrical Skills Development Programme
01.2014 - 11.2014
- Invoicing, processing registrations, general administration duties
Education
Level 5 TEFL Certificate - TEFL TRAINING
- Creating lessons and teaching materials for a range of levels from Elementary to Advanced
- Teaching speaking, listening, reading and writing
- Material & resource creation, utilising the internet
- Needs analysis and teaching in different situations
- Classroom management and teaching techniques
- Language analysis vocabulary, grammar and pronunciation
Diploma - Journalism & Media
- Communication science semester
- Comp typing semester
- Language Studies 1A semester
- News Reporting 1 semester
- End User Comp typing semester 2 years
- Language Studies 1B semester
- Media Studies 1 semester
- Media Production 1 semester
- Language Studies 2A semester
- Media Law semester
- News Reporting 2 semester
- Photoshop for Photographers sem.
- Language Studies 2B semester
- Media Studies 2B semester
- Media Production 2 semester
- Desktop Publishing 3 semester
- News Reporting 3 semester
- Editorial Management semester
- GPA: 11 Distinctions
High School Diploma - undefined
Subjects: Afrikaans HG, English HG, Maths Lit SG, Business Economics SG, Biology SG, History SG
Skills
Effective listening
Critical thinker
Positive atmosphere promotion
Creative
Multitasking
Good communication skills
Working under pressure
Content planning
Tech Savy working with audio boards, editing tools, scheduling software
Customer service and engagement
Timeline
Quality and Customer Care Assistant - EXELTRADE CC T/A FLEXITRADE
05.2024 - 11.2024
Creative Arts Teacher - CMES
04.2024 - 12.2024
TEFL Teacher - Native Camp
03.2024 - Current
Radio Presenter - Goodhope Fm
03.2022 - Current
Pre-Production Audio Engineer - AEMG Studios
03.2022 - 03.2023
Freelancer as a News Anchor - Workers World Media Productions
07.2021 - 03.2024
Social Media Marketing - City Mission Educational Services
03.2021 - 03.2022
CTV Freelancer as a News Anchor - Cape Town TV
03.2020 - 12.2020
Radio Presenter - Bush Radio
03.2019 - 07.2022
Pre-Production Audio Engineer - AEMG Studios
10.2018 - 10.2019
Radio Presenter - Bush Radio
08.2017 - 09.2018
Call Centre Representative - CCS Call Centre
03.2016 - 07.2016
Customer Service - Eurohaus
01.2016
Customer Service Agent & Cashier - Funland
01.2014 - 02.2015
Administrative Assistant - Athlone Electrical Skills Development Programme
01.2014 - 11.2014
Damelin Mowbray - Diploma, Journalism & Media
Rhodes High School - High School Diploma,
The TEFL Academy - Level 5 TEFL Certificate, TEFL TRAINING