MICHAELA MULLER
Radio Presenter
Cape Town
Summary
Motivated and adaptable professional with hands-on experience in live radio broadcasting, customer service, and technical operations. Skilled in voice modulation, content planning, and high-pressure environments, with a proven ability to engage audiences and manage broadcast segments effectively. Technically adept and quick to learn new systems, including audio editing tools and equipment maintenance. Known for a strong work ethic, a positive attitude, and a readiness to take on new challenges. Eager to contribute to a dynamic team while continuing to grow personally and professionally in a challenging and evolving role.
Overview
11
11
years of professional experience
2021
2021
years of post-secondary education
Work History
Radio Presenter
Goodhope Fm
03.2022 - Current
- Radio Presenter on The Muse, Sundays from 4am-6am
- News Reader
- Standing in for presenters and hosting the show
- Shadowing - Controlling the desk inside the studio while the show is doing an outside broadcast
- Stand-in Producer
- Enhanced listener engagement by incorporating interactive segments and social media updates into the radio show.
- Developed strong relationships with guests and industry professionals, leading to exclusive interviews and increased credibility for the station.
- Managed time effectively while juggling multiple tasks, such as conducting interviews, editing audio clips, and preparing scripts for live broadcasts.
TEFL Teacher
Native Camp
03.2024 - Current
- Creating lessons and teaching materials for a range of levels from Elementary to Advanced
- Teaching speaking, listening, reading and writing
- Material & resource creation, utilizing the internet
- Needs analysis and teaching in different situations
- Classroom management and teaching techniques
- Language analysis - vocabulary, grammar and pronunciation
Creative Arts Teacher
CMES
04.2024 - 12.2024
- Conducting lessons with students
- Designing educational programmes for students
- Hosting progress reviews and support meetings with parents
Quality and Customer Care Assistant
EXELTRADE CC T/A FLEXITRADE
05.2024 - 11.2024
- Enhanced customer satisfaction by addressing and resolving issues in a timely manner.
- Developed strong relationships with clients, leading to increased repeat business and referrals.
- Conducted thorough research of customer inquiries, providing accurate information and solutions for their concerns.
- Continuously updated personal knowledge of industry trends and best practices for optimal customer support provision.
- Facilitated clear communication between customers and other departments to address complex issues effectively.
Freelancer as a News Anchor
Workers World Media Productions
07.2021 - 03.2024
- Compiling and reading news
Pre-Production Audio Engineer
AEMG Studios
03.2022 - 03.2023
- Prepping audio, dubbing/voice overs, editing scripts
Radio Presenter
Bush Radio
03.2019 - 07.2022
- Producing and presenting shows, booking interviews and artists
Social Media Marketing
City Mission Educational Services
03.2021 - 03.2022
- Creating posters, writing content, posting on social media
CTV Freelancer as a News Anchor
Cape Town TV
03.2020 - 12.2020
- Presenting shows, conducting interviews, doing voice overs
Pre-Production Audio Engineer
AEMG Studios
10.2018 - 10.2019
- Prepping audio, dubbing/voice overs, editing scripts
Radio Presenter
Bush Radio
08.2017 - 09.2018
- Compiling news, conducting interviews, producing and presenting shows
Customer Service
Eurohaus
01.2016
- Assisting customers telephonically, serving customers
Call Centre Representative
CCS Call Centre
03.2016 - 07.2016
- Assisting customers telephonically
Customer Service Agent & Cashier
Funland
01.2014 - 02.2015
- Managing ticket sales, interacting with customers
Administrative Assistant
Athlone Electrical Skills Development Programme
01.2014 - 11.2014
- Invoicing, processing registrations, general administration duties
Education
Level 5 TEFL Certificate - TEFL TRAINING
- Creating lessons and teaching materials for a range of levels from Elementary to Advanced
- Teaching speaking, listening, reading and writing
- Material & resource creation, utilising the internet
- Needs analysis and teaching in different situations
- Classroom management and teaching techniques
- Language analysis vocabulary, grammar and pronunciation
Diploma - Journalism & Media
- Communication science semester
- Comp typing semester
- Language Studies 1A semester
- News Reporting 1 semester
- End User Comp typing semester 2 years
- Language Studies 1B semester
- Media Studies 1 semester
- Media Production 1 semester
- Language Studies 2A semester
- Media Law semester
- News Reporting 2 semester
- Photoshop for Photographers sem.
- Language Studies 2B semester
- Media Studies 2B semester
- Media Production 2 semester
- Desktop Publishing 3 semester
- News Reporting 3 semester
- Editorial Management semester
- GPA: 11 Distinctions
High School Diploma - undefined
Subjects: Afrikaans HG, English HG, Maths Lit SG, Business Economics SG, Biology SG, History SG
Skills
Effective listening
Timeline
Quality and Customer Care Assistant - EXELTRADE CC T/A FLEXITRADE
05.2024 - 11.2024
Creative Arts Teacher - CMES
04.2024 - 12.2024
TEFL Teacher - Native Camp
03.2024 - Current
Radio Presenter - Goodhope Fm
03.2022 - Current
Pre-Production Audio Engineer - AEMG Studios
03.2022 - 03.2023
Freelancer as a News Anchor - Workers World Media Productions
07.2021 - 03.2024
Social Media Marketing - City Mission Educational Services
03.2021 - 03.2022
CTV Freelancer as a News Anchor - Cape Town TV
03.2020 - 12.2020
Radio Presenter - Bush Radio
03.2019 - 07.2022
Pre-Production Audio Engineer - AEMG Studios
10.2018 - 10.2019
Radio Presenter - Bush Radio
08.2017 - 09.2018
Call Centre Representative - CCS Call Centre
03.2016 - 07.2016
Customer Service - Eurohaus
01.2016
Customer Service Agent & Cashier - Funland
01.2014 - 02.2015
Administrative Assistant - Athlone Electrical Skills Development Programme
01.2014 - 11.2014
Damelin Mowbray - Diploma, Journalism & Media
Rhodes High School - High School Diploma,
The TEFL Academy - Level 5 TEFL Certificate, TEFL TRAINING
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