MICHAEL PHASHA
Sales Manager/Consultant
Seshego, Polokwane
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 8-year career. Tenacious sales professional with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.
Overview
8
8
years of professional experience
Work History
Sales Manager
Capitec Bank
11.2021 - Current
- Successfully managed sales team of 11+ people to meet and exceeds sales goals
- Achieved team awards for 4 quarters consecutively
- Tracked and measured credit sales performance against targets daily
- Created analytic dashboard for business visibility of all sales metrics
- communicated strategic plan to sales representatives
- mplemented and aligned marketing plan with regional plan
- Provided coaching and support to junior sales consultants
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Implemented systems and procedures to increase sales.
Service Consultant
Capitec Bank
Bochum
01.2019 - Current
- Provided customers with information about company offerings and answered questions about features, costs and delivery
- Analysed and interpreted Financial Reports
- Studied recent developments in the industry
- Developed and deepened client relationships to increase loyalty and brand engagement
- Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Used consultative sales approach to understand customer needs and recommend relevant offerings
Financial Accounting Tutor
Michael Facct
Polokwane
07.2015 - 11.2021
- Worked with students in classrooms, small study areas or home environments to provide educational support
- Responded to afterhours email and telephone requests to provide students assistance with specific questions
- Crafted effective learning plans to address students' writing weaknesses and strengths
- Spearheaded group tutoring sessions to help students struggling in similar areas
- Created special handouts, study guides and assessments to evaluate and boost student knowledge
- Supported teacher instruction by discussing concepts and creating custom practice questions.
Financial Accounting Tutor
Kgolutuoane Seconadry School
Bochum
01.2019 - 10.2019
- Maintained records of student assessments, tutoring activities and results.
- Facilitated small group and one-on-one tutoring sessions focusing on academic subject areas.
- Supported students with helpful study habits and exam strategies.
- Created tailored lesson plans and study guides to teach and assist students in area of study.
- Taught students remotely using online video chat platform and other delivery channels.
- Motivated students with accurate feedback and positive reinforcement.
- Used variety of teaching methods to successfully help wide range of students.
- Developed and coordinated after-school programs and activities.
Sales Specialists
Sportsman Warehouse
Polokwane
09.2016 - 12.2018
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales
- Followed up with customers after completed sales to assess satisfaction and resolve any technical or service concerns
- Provided first-rate service to all customers and potential customers
- Educated customers about product features and benefits to aid in selecting best options for each individual’s needs
- Created and implemented sales strategies to successfully meet company targets
- Demonstrated product features, answered questions and persuasively overcame objections
Education
National Diploma - Business Management
Capricorn Tvet College
Polokwane National Senior Certificate - Commerce
Zoetfontein Secondary School
Polokwane, GA Molepo Skills
- Problem solving and decision-making
- Mentoring
- Customer Relations management
- Industry trends
- Service standard compliance
- Banking knowledge and procedures
- Retail store support
- Sales and marketing
- Networking
- Client Service
- Group tutoring
- Business writing, acumen and principles
- Communications
- MS Office
- Stock management
Timeline
Sales Manager
Capitec Bank
11.2021 - Current
Service Consultant
Capitec Bank
01.2019 - Current
Financial Accounting Tutor
Kgolutuoane Seconadry School
01.2019 - 10.2019
Sales Specialists
Sportsman Warehouse
09.2016 - 12.2018
Financial Accounting Tutor
Michael Facct
07.2015 - 11.2021
National Diploma - Business Management
Capricorn Tvet College
National Senior Certificate - Commerce
Zoetfontein Secondary School
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