MICHAEL MOTHETA
SUPERVISOR
Johannesburg,Gauteng
Summary
Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Exceptional knowledge of cost-reduction methods and streamlining production processes. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
15
years of professional experience
1
1
year of post-secondary education
4
4
Languages
Work History
Supervisor
EDP 001 (PTY) LTD
10.2020 - Current
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Oversaw daily operations of a department, ensuring smooth workflow and timely completion of tasks.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Monitored workflow to improve employee time management and increase productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Owner/Operator Truck Driver
DHL Express
01.2016 - 09.2020
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Improved overall organizational productivity by implementing efficient time management techniques for both driving hours and non-driving tasks.
- Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Enhanced fleet performance metrics by consistently meeting deadlines for pick-ups/deliveries without compromising safety standards.
- Coordinated seamless handoffs between other drivers or distribution centers to ensure continuity of service for customers.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Managed day-to-day business operations.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Inspected load security and checked for damages.
- Completed routine maintenance on vehicles to keep in working order.
Courier
DHL Express
06.2011 - 12.2015
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Maximized efficiency by coordinating schedules with dispatchers to minimize downtime between assignments.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Reduced fuel consumption by implementing efficient driving techniques and carefully planning routes.
- Developed strong relationships with clients through dependable service that ensured repeat business.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Assisted with loading and unloading shipments from vehicles to reduce the risk of damage during transit process.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Contributed to team success by actively participating in meetings about improving operational procedures.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Followed company policies and procedures during shift.
Learnership
DHL Express
04.2009 - 03.2011
- Provided professional services and support in a dynamic work environment.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed strong organizational and communication skills through coursework and volunteer activities.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Learned and adapted quickly to new technology and software applications.
- Delivered services to customer locations within specific timeframes.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Gained extensive knowledge in data entry, analysis and reporting.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Exercised leadership capabilities by successfully motivating and inspiring others.
Education
No Degree - Data Capturing And Call Centre Management
Appel Tech
Johannesburg, South Africa 04.2001 -
High School Diploma -
Thomas Mofolo Senior Secondary School
Johannesburg, South Africa 01.2001 - 12.2001
Skills
Staff Management
Process Improvement
Strategic Planning
Excellent Communication
Adaptability and Flexibility
Continuous Improvement
Reliability
Self Motivation
Time management abilities
Professionalism
Team Collaboration
Additional Information
Emma Vernon, Manager (EDP 001 PTY LTD) - 0823458222
Johannes Msibi, Manager DHL Express - 0713135547
Macdonald Nkosi, Manager DHL Express - 0646571162
Marisa Hann, Manager DHL Express - 0713553407
Timeline
Supervisor
EDP 001 (PTY) LTD
10.2020 - Current
Owner/Operator Truck Driver
DHL Express
01.2016 - 09.2020
Courier
DHL Express
06.2011 - 12.2015
Learnership
DHL Express
04.2009 - 03.2011
No Degree - Data Capturing And Call Centre Management
Appel Tech
04.2001 -
High School Diploma -
Thomas Mofolo Senior Secondary School
01.2001 - 12.2001
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