Summary
Work History
Education
Skills
Interests
Timeline
Generic
Michael Mashatola

Michael Mashatola

Shift Manager
5057/8 Ililiba Section Tembisa

Summary

Dynamic and results-driven professional with a proven track record at Burger King, excelling in customer service and problem-solving. Recognized for enhancing team efficiency and implementing process improvements. A dependable leader skilled in multitasking and fostering collaboration, dedicated to delivering exceptional results in fast-paced environments.

Work History

Mr

Burger King
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Used critical thinking to break down problems, evaluate solutions, and make decisions.
  • Developed and maintained courteous and effective working relationships.
  • Identified issues, analyzed information, and provided solutions to problems.

Shift Manager

Gauteng
  • Supervised daily operations to ensure team efficiency and adherence to safety protocols.
  • Trained and mentored staff on operational best practices and customer service standards.
  • Managed inventory levels, ensuring timely stock replenishment and minimizing waste.
  • Implemented process improvements that enhanced workflow and reduced downtime.
  • Coordinated scheduling to optimize labor resources during peak business hours.

Education

Purchasing Management NQF6 - Purchasing Management

Foodbev Seta
Gauteng
12-2025

Customer Service - Customer Service NQF 5

Cethsseta
Gauteng
09-2018

Post-Graduate Certificate - Education

University of South Africa
Gauteng
09-2016

High School Diploma -

Pezunga Secondary School
Mpumalanga
12-2011

Skills

Friendly, positive attitude

Teamwork and collaboration

Customer service

Problem-solving

Attention to detail

Time management

Dependable and responsible

Multitasking

Interests

Soccer

Timeline

Mr

Burger King

Shift Manager

Gauteng

Purchasing Management NQF6 - Purchasing Management

Foodbev Seta

Customer Service - Customer Service NQF 5

Cethsseta

Post-Graduate Certificate - Education

University of South Africa

High School Diploma -

Pezunga Secondary School
Michael MashatolaShift Manager