Michael Kenchenten
Durban,KwaZuluNatal
Summary
Proven leader in maintenance and project management, I significantly enhanced equipment reliability at Ethelbert Child and Youth Care through strategic preventive maintenance and planning. Expert in equipment troubleshooting, I excel in fostering team agility and performance, achieving a notable increase in operational efficiency. My approach combines technical proficiency with exceptional problem-solving skills, driving substantial improvements in client satisfaction and service delivery.
Overview
49
49
years of professional experience
5
5
years of post-secondary education
Work History
Maintenance Manager
Ethelbert Child and Youth Care
03.2023 - 08.2024
- Supervised employee performance, preventive maintenance, and safety.
- Optimized spare parts inventory management by identifying critical items and setting appropriate stock levels based on usage patterns.
- Improved equipment reliability by implementing a preventive maintenance program and managing repair schedules.
- Collaborated with other department managers to coordinate maintenance activities around production schedules, minimizing operational interruptions.
Maintenance Technician
Penzance Pre Primary School
05.2020 - 02.2023
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Proprietor
Ketch Maintenance
03.1999 - 10.2019
- Developed a loyal client base by consistently delivering exceptional service and cultivating long-term relationships.
- Analyzed market trends to identify opportunities for expansion and diversification in the industry.
- Developed and managed relationships with vendors and suppliers.
- Optimized team hiring, training, and performance.
Manager
Bushmans Nek Caravan Park
01.1992 - 02.1997
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Senior Sales Executive
Kohler Flexible Packaging
01.1984 - 03.1992
- Employed effective problem-solving techniques, increasing client satisfaction ratings.
- Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
- Exceeded sales targets by effectively managing a diverse portfolio of products and services.
- Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.
Apprentice
Steiger Engineering
01.1976 - 02.1984
- Worked under guidance of experienced professionals to learn trade best practices and techniques.
- Demonstrated eagerness to learn by asking questions and seeking clarification when necessary.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
Education
Congella College
01.1979 - 05.1984
High School Diploma -
Glenwood High School
Durban South Africa12.1976
Skills
Preventive Maintenance
Project Management
Equipment Troubleshooting
Maintenance Planning
Timeline
Maintenance Manager
Ethelbert Child and Youth Care
03.2023 - 08.2024
Maintenance Technician
Penzance Pre Primary School
05.2020 - 02.2023
Proprietor
Ketch Maintenance
03.1999 - 10.2019
Manager
Bushmans Nek Caravan Park
01.1992 - 02.1997
Senior Sales Executive
Kohler Flexible Packaging
01.1984 - 03.1992
Congella College
01.1979 - 05.1984
Apprentice
Steiger Engineering
01.1976 - 02.1984
High School Diploma -
Glenwood High School
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