Michael Kehayas
Freelancer
Sandton
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Talented Owner with excellent marketing, customer service and facility oversight skills and more than [Number] years of experience. Highly effective and comfortable working with people at all levels in organization.
Overview
9
9
years of professional experience
3
3
Languages
Work History
Owner Founder
Iron Fox Games
03.2020 - 03.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
Office Manager
Blue Arrow International
01.2016 - 08.2020
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
Administrator
IMCSA
01.2016 - 08.2020
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintained personnel records and updated internal databases to support document management.
- Established an organized filing system that streamlined document retrieval and reduced misplaced files.
- Trained for SAQA uploads and data management
Education
High School Diploma -
Crawford College Sandton
Johannesburg, South Africa 04.2001 -
Skills
Business management
Customer relations
Labor relations
Budget administration
Relationship building
Client service
Small business operations
Regulatory compliance
Business marketing
Administrative oversight
Marketing
Sales management
Business development
Staff management
Additional Information
Self Taught Knowledge base in Game Development
Successfully Organized and Orchestrated the moving of 30 people from the West Coast to the East Coast of America remotely
Self Trained Video Editor
Timeline
Owner Founder
Iron Fox Games
03.2020 - 03.2025
Office Manager
Blue Arrow International
01.2016 - 08.2020
Administrator
IMCSA
01.2016 - 08.2020
High School Diploma -
Crawford College Sandton
04.2001 -
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