Michael Francis

Tourism And Business Management

Cape Town

Summary

Dynamic Coach Controller and Area Manager at Ceres Rail Company, adept at organizing large groups efficiently and resolving conflicts effectively. Demonstrated success in coordinating travel for diverse teams while maintaining high safety standards through first aid training. Known for quick, logical thinking and fostering collaborative training initiatives.

Overview

years of professional experience

years of post-secondary education

Certifications

Languages

Work History

Coach Controller /Area Manager

Ceres Rail Company

Cape Town

02.2022 - Current

hosting a large amount of people and using conflict resolution to solve on going problems with in the area i manage as well as trip organizing for multiple people who wish to travel to other areas within the south african railways.

Education

Certificate - Hospitality And Tourism Management

Skills Academy

Cape Town, South Africa

03.2023 - 04.2025

High School Diploma -

Pinelands Highschool

Cape Town, South Africa

01.2017 - 12.2021

Skills

Collaborative training initiatives

conflict resolution

first aid training

quick and logical thinking

organizing large groups with efficiency

physically fit

Certification

First aid

Timeline