Summary
Overview
Work History
Education
Skills
Software
Certification
Helping others
Timeline
Generic
Michael Dywili

Michael Dywili

Coding And Programming
Randpark Ridge

Summary

Versatile professional with a proven track record in hospitality, education, and writing. Excelled in guest relations and software development principles at Self Made Moving, enhancing operational efficiency and customer satisfaction. Recognized for initiative, collaboration, and driving improvements, resulting in award-winning projects and increased readership. Committed to excellence and continuous learning.

Offering collaborative and customer-focused approach with strong desire to learn and grow within hospitality industry. Brings understanding of customer service principles and ability to quickly adapt to new tasks and environments. Ready to use and develop communication and problem-solving skills in [Desired Position] role.

Hospitality professional committed to delivering outstanding guest experiences. Known for ability to manage multiple tasks efficiently and seamlessly adapt to changing needs. Strong focus on team collaboration and achieving high standards, leveraging skills in communication and customer service.

Positive, upbeat, and ready to bring friendly and approachable demeanor to customer interactions. Familiar with hospitality industry standards and adept at handling customer inquiries and complaints. Committed to creating welcoming environment and ensuring high levels of customer satisfaction.

Overview

6
6
years of professional experience
4
4
Certifications
2
2
Languages

Work History

Hospitality Team Member

Employer
02.2021 - Current
  • Helped resolve conflicts or disputes among guests or team members courteously, maintaining a harmonious working environment.
  • Ensured all safety protocols were followed within the hotel premises, minimizing potential risks to guests'' wellbeing.
  • Provided support to other team members during peak periods, ensuring seamless guest experiences and overall operational efficiency.
  • Assisted event planners in organizing successful meetings and conferences by coordinating necessary logistics such as catering and audiovisual equipment setup.
  • Participated in ongoing training programs aimed at enhancing hospitality skills which subsequently improved performance levels.
  • Assisted guests with check-in and checkout processes, ensuring a smooth and hassle-free experience.
  • Maintained clean and organized public areas, contributing to a positive atmosphere for both guests and staff.
  • Worked closely with the kitchen team to ensure prompt delivery of food orders during busy periods in the restaurant area.
  • Improved overall efficiency by streamlining front desk operations and completing tasks in a timely manner.

Coding Instructor

Self Made Moving
01.2021 - Current
  • Consistently received positive evaluations from both students and administrators for effective teaching methods and engaging lessons.
  • Collaborated with other educators to design interdisciplinary projects that connected coding principles with broader educational goals.
  • Incorporated online resources such as interactive tutorials, forums, and video lectures into lesson planning to cater to diverse learning styles.
  • Provided ongoing support for students during coding competitions and hackathons, leading to numerous award-winning entries.
  • Introduced new programming languages and platforms to keep pace with evolving industry standards, ensuring students remained competitive in the job market.
  • Contributed to curriculum development efforts by identifying gaps in existing content and suggesting improvements based on student feedback and performance data.

Book Writer

Self Employed Writer
01.2019 - Current
  • Streamlined workflow for greater efficiency by implementing new coding processes and tools.
  • Served as a liaison between coders, billing specialists, and physicians to resolve coding-related issues.
  • Collaborated with clinical staff to clarify documentation discrepancies for accurate code assignment.
  • Contributed to company-wide cost savings by identifying areas of potential improvement in existing coding processes.
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Wrote compelling, succinct, clear news scripts under tight deadlines.
  • Conducted thorough research on diverse topics, producing well-informed pieces that resonated with readers.
  • Organized material to research and complete writing tasks.
  • Generated ideas for new content series or formats based on audience interests and market trends.
  • Developed engaging articles for online publications, resulting in increased readership and social media shares.
  • Interviewed individuals by phone, video chat and in-person to write news stories.

Education

No Degree - Coding And Programming

Roodepaek High
Roodepoort, South Africa Discovery
04.2001 -

Skills

Guest relations

Software

Coding

Certification

Best Performance

Helping others

By sharing love and respect, I create an environment where individuals feel valued and understood. This, in turn, fosters their confidence and encourages them to pursue their dreams, reinforcing the idea that everyone deserves to be treated with compassion and dignity. My passion for helping others illustrates a deep understanding of the human experience and the importance of community, and it can inspire those around me to strive for their own goals while also lifting others along the way.

Timeline

Programming in HTML5 with JavaScript and CSS3 Specialist-Microsoft.

06-2024

C++ Institute — C/C++ Certified Associate Programmer Certification (CPA) — C++ Institute.

06-2024

Certified Ethical Hacker(CEH)- EC-Council.

06-2024

Best Performance

08-2023

Hospitality Team Member

Employer
02.2021 - Current

Coding Instructor

Self Made Moving
01.2021 - Current

Book Writer

Self Employed Writer
01.2019 - Current

No Degree - Coding And Programming

Roodepaek High
04.2001 -
Michael DywiliCoding And Programming