Summary
Overview
Work History
Education
Skills
Personal Information
Contact Details
Timeline
Generic

Michael Clive Laurie

SCCM Operations Manager
Johannesburg

Summary

I am a seasoned IT infrastructure specialist with 30 years of experience in system management, automation, and enterprise solutions. I am a highly skilled End-User Computing (EUC) Specialist with 30 years of experience in IT infrastructure, specializing in SCCM, Intune, Group Policy, and security compliance. I am adept at software deployment, automation using PowerShell, troubleshooting complex IT issues, and ensuring enterprise-wide system security. I have a proven ability to manage large-scale IT environments while aligning solutions with global best practices. I am able to lead engineering teams, optimize reporting workflows, and bridge technical gaps in large-scale environments. I am currently transitioning into data science, leveraging strong analytical skills and expertise in machine learning, predictive modelling, and statistical analysis. I am passionate about integrating IT infrastructure with advanced data-driven solutions to enhance system health monitoring and automation.

Overview

30
30
years of professional experience

Work History

IT Operations Manager

BCX
01.2010 - 01.2024
  • Company Overview: IT Outsourcing and Solution Provider
  • Spearheaded SCCM/Intune administration, ensuring seamless software deployments across 5000+ endpoints
  • Developed PowerShell automation scripts, reducing manual workload by 40%
  • Managed level 3 SCCM Team of 11 members.
  • Managed staff KPIs
  • Review contract schedules
  • Review RFP documents on new tenders
  • Design SCCM infrastructure
  • SCCM deployment
  • Desktop image design, test, and deployment in enterprise environments
  • Network and site server support
  • Assist staff with technology training.
  • Manage client patch management.
  • Manage vacancies and appointments.
  • Conduct Interviews
  • Manage customer SLA’s and client engagement meetings.
  • Align contract work order with operational delivery.
  • Chair daily operations meetings for division.
  • Manage customer escalations.
  • Provide weekly/monthly reports.
  • Manage client and infrastructure health.
  • Project planning and Management.
  • IT Outsourcing and Solution Provider
  • Major Clients supported: Anglo Gold Ashanti, Tiger Brands, VW South Africa, Goldfields, Telkom

Lab Manager

JMR SOFTWARE
01.2005 - 01.2010
  • Company Overview: IT Outsourcing (Outsourced to BCX)
  • Design and support test LAB network based on Client Active Directory
  • Create duplicate Active Directory GPO’s based on Client domain
  • Create and support other virtual domain for other BCX clients
  • Find solutions for new technology in IT test LAB
  • Maintain SMS 2003
  • Implement and manage ISA firewall in LAB
  • Implement and manage LAB VPN
  • Test software deployments
  • IT Outsourcing (Outsourced to BCX)

IT Administrator / Manager

This Day South Africa
01.2003 - 01.2005

Network Administrator / Technical Teamleader

Tagg Computers
01.1996 - 01.2003
  • Company Overview: Outsourced to Momentum
  • Outsourced to Momentum

Network Administrator

Rand Water
01.1996 - 01.1999
  • Company Overview: Contracted Company
  • Contracted Company

Computer Technician

MISA International
01.1995 - 01.1996

Trainee Technician

Triadic Expertise Services
01.1994 - 01.1995

Education

Data Science Bootcamp -

Hyperion Development (University of Stellenbosch)

National Certificate - General Management (NQF5)

Synergy Transformation Solutions

Management & Leadership Development - undefined

Imsimbi Training

ITIL Foundation v3 - undefined

Pink Elephant

Microsoft Certified Systems Engineer - undefined

Training Connection

Skills

  • SCCM Administration

  • OSD

  • Task Sequences

  • Patch Management

  • Client Deployment

  • Intune

  • Endpoint Security

  • Device Compliance

  • Defender for Endpoint

  • Antivirus Policies

  • Group Policy Management

  • Security enforcement

  • AD integration

Configuration

  • Troubleshooting

Support

Personal Information

  • Date of Birth: 12/30/75
  • Nationality: South African

Contact Details

0659991669, mikeeen@gmail.com, www.linkedin.com/in/michael-laurie-5745a293

Timeline

IT Operations Manager

BCX
01.2010 - 01.2024

Lab Manager

JMR SOFTWARE
01.2005 - 01.2010

IT Administrator / Manager

This Day South Africa
01.2003 - 01.2005

Network Administrator / Technical Teamleader

Tagg Computers
01.1996 - 01.2003

Network Administrator

Rand Water
01.1996 - 01.1999

Computer Technician

MISA International
01.1995 - 01.1996

Trainee Technician

Triadic Expertise Services
01.1994 - 01.1995

National Certificate - General Management (NQF5)

Synergy Transformation Solutions

Management & Leadership Development - undefined

Imsimbi Training

ITIL Foundation v3 - undefined

Pink Elephant

Microsoft Certified Systems Engineer - undefined

Training Connection

Data Science Bootcamp -

Hyperion Development (University of Stellenbosch)
Michael Clive LaurieSCCM Operations Manager