Micaela Mc Gregor
Financial Accountant
Cape Town
Summary
Driven and results-oriented with a passion for numbers and financial strategy. Armed with solid academic knowledge in financial analysis, accounting principles, and data-driven decision-making. Eager to bring a fresh perspective, strong analytical skills, and a relentless drive to excel in a challenging financial role. Ready to make an immediate impact and grow within a fast-paced, results-driven team.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Junior Receptionist
Roderiques Physiotherapy
03.2025 - Current
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Boosted company reputation by delivering exceptional support that reflected positively on the brand image.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Enquiries Manager
Roderiques Physiotherapy
12.2024 - 03.2025
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Improved customer satisfaction by efficiently processing inquiries and providing accurate information.
- Prevented potential conflicts by proactively addressing customer concerns before they escalated into complaints or disputes.
- Retained valuable clients through diligent follow-up on unresolved cases, ensuring timely resolution and satisfaction.
Accounting Clerk
SSB Transport
03.2023 - 05.2023
- Perform data entry and maintain accurate financial records
- Reconcile accounting records with sales journals to ensure accuracy in revenue reporting
- Investigate and resolve discrepancies between sales records and general ledger entries
- Collaborate with the Administration Manager to ensure accurate and timely invoice processing
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
Administration Clerk
SSB Transport
03.2021 - 04.2021
- Handled incoming phone calls and answered questions from callers.
- Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.
- Served as a reliable resource for colleagues seeking assistance with administrative tasks or office equipment troubleshooting needs.
- Streamlined office processes by implementing efficient filing systems and organizational techniques.
- Input data into spreadsheets and databases.
Education
Bachelor of Commerce ( NQF 7 ) - Financial Accounting
The University of The Western Cape , UWC
Cape Town, South Africa06-2025
High School Diploma ( NQF 4 ) -
The Settlers High School
Cape Town, South Africa11-2020
Skills
- Computer literacy and skills in MS Office Package
- Communication and collaboration
- Interpersonal relationship and leadership
- Analytical and problem solving
- Professionalism and ethical judgement
- Organizational and time management
- Continuous learning and development
- Adaptability and Flexibility
Certification
First Aid Level 1-3
Additional Information
Geneve Roderiques,
Roderiques Physiotherapy
066-532-6540
Jennifer Pamplin, SSB Transport
021-933-8035
Timeline
Junior Receptionist
Roderiques Physiotherapy
03.2025 - Current
First Aid Level 1-3
02-2025
Enquiries Manager
Roderiques Physiotherapy
12.2024 - 03.2025
Accounting Clerk
SSB Transport
03.2023 - 05.2023
Administration Clerk
SSB Transport
03.2021 - 04.2021
Driving License - Code B
02-2021
Bachelor of Commerce ( NQF 7 ) - Financial Accounting
The University of The Western Cape , UWC
High School Diploma ( NQF 4 ) -
The Settlers High School
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