Dynamic Senior Sales Consultant with 7+ years of B2B sales experience, specialising in building lasting client relationships, conducting high-impact presentations, and driving revenue through targeted outreach and upselling. Proven track record of exceeding sales targets, managing full sales cycles, and delivering exceptional service to local businesses. Passionate about helping Cape Town businesses increase footfall and visibility with zero upfront marketing cost.
Hi, I’m
Mfundo Ncanywa
Senior Sales Representative
Cape Town
Summary
Overview
12
years of professional experience
3
Languages
Work History
Telconnect Business Solutions
Senior Sales Representative
01.2023 - 10.2025
Job overview
- Established strong client relationships for increased customer loyalty and repeat business.
- Evaluated clients' needs and created plan of action to provide solutions.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Introduced new products to existing clients, generating additional revenue streams through upselling techniques.
- Utilized Software system to track activities and set appointments.
- Developed targeted business plans to surpass sales goals by Number% and earn Number% of venture capital funding goal.
- Created sales presentations to highlight product benefits and enhanced bottom-line profits.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Negotiated contracts with clients, securing favorable terms to drive profitability.
- Identified and resolved issues regarding sales and Business strategy.
- Identified prospects through cold calling, social media and trade publications.
- Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
Yaxxa Western Cape
Sales Representative
01.2021 - 12.2022
Job overview
- Expanded customer base through cold calling, networking, and relationship building.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Collaborated with marketing to create impactful promotional materials for increased brand awareness.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Utilized social media platforms to engage with potential customers and build brand awareness.
- Boosted team morale and productivity by leading weekly sales strategy meetings.
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Provided feedback from customers to product development team, influencing future product enhancements.
Thusano Group
Sales Representative
01.2019 - 12.2020
Job overview
- Supervised high-value account portfolio, maintaining exceptional service standards
- Integrated CRM solutions to oversee customer interactions and sales development.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Cash Build Hardware
Sales Coordinator
01.2014 - 11.2018
Job overview
- Maintained accurate records of all sales activities, including contracts, proposals, quotes, follow-ups, and customer communications.
- Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
- Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.
- Streamlined sales processes for improved efficiency and customer satisfaction.
Education
Boland CollegeCape Town
Bachelor Of Business Administration And Management from Business Administration And Management
01-2018
University Overview
Umtata Technical CollegeMthatha
Grade 12
01-2006
University Overview
Skills
Sales process management
Sales consultation
Social media
Sales and marketing
Territory growth
Business Development
Product and service knowledge
New Business Development
Marketing strategy
Presentation and public speaking
Outbound sales calling
Business process lifecycle
Relationship selling
Sales program creation
Cash Handling
Till counting
Stocking and replenishing
Product and service sales
Point of sale operation
Reference
Reference
1.Telconnect Business Solutions
Manager - Ryan Brando
Contact number - 0638285114
2. Yaxxa
Manager - Mr Davids
Contact number - 0662422952
3. Thusano Group
Manager - Mr Martin
Contact number - 0733326126
Timeline
Senior Sales Representative
Telconnect Business Solutions
01.2023 - 10.2025
Sales Representative
Yaxxa Western Cape
01.2021 - 12.2022
Sales Representative
Thusano Group
01.2019 - 12.2020
Sales Coordinator
Cash Build Hardware
01.2014 - 11.2018
Boland College
Bachelor Of Business Administration And Management from Business Administration And Management
Umtata Technical College
Grade 12