Senior Sales Consultant
Telconnect Business Solutions
- Established strong client relationships for increased customer loyalty and repeat business.
- Evaluated clients' needs and created plan of action to provide solutions.
- Cultivated existing customer relationships and built rapport with new clients using extensive product knowledge and 24-hour return call policy.
- Provided exceptional customer service, addressing concerns promptly and professionally.
- Introduced new products to existing clients, generating additional revenue streams through upselling techniques.
- Utilized Software system to track activities and set appointments.
- Developed targeted business plans to surpass sales goals by Number% and earn Number% of venture capital funding goal.
- Created sales presentations to highlight product benefits and enhanced bottom-line profits.
- Explained important information regarding features and functions for various products so that customer was knowledgeable.
- Provided high level of tailored service to each and every customer, which helped to build lucrative, lasting partnerships.
- Met regularly with sales manager to discuss sales strategies and brainstorm new ways to encourage customers to buy.
- Negotiated contracts with clients, securing favorable terms to drive profitability.
- Identified and resolved issues regarding sales and business strategy.
- Identified prospects through cold calling, social media and trade publications.
- Produced sales and team productivity reports for analysis, forecasting and improvement-related objectives.
