MFUNDO MTHOMBENI
sales & customer service professional
Johannesburg South
Summary
Results-driven and customer-focused professional with over five years of demonstrated success in sales and customer service roles. Strong foundation in high school education and currently pursuing a masters in Data Science. Brings a unique blend of interpersonal skills, sales acumen, and growing proficiency in data analysis to drive business growth and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work History
Pre-owned Vehicle sale executive
Motus Hyundai Benoni
01.2023 - 01.2024
- Represented the Hyundai brand by effectively showcasing its product range to potential customers
- Conducted negotiations for pre-owned vehicle transactions with interested buyers
- Maintained a track record of meeting monthly sales targets consistently
- Managed post-sales concerns by engaging with clients through various communication channels such as phone calls, text messages, and emails
- Oversaw all aspects of sales administration to safeguard the company's interests and uphold meticulous record-keeping practices
Pre-owned Vehicle sales executive
Carzuka by CarTrack
01.2021 - 01.2023
- Executed sales strategies to boost pre-owned vehicle sales
- Addressed customer complaints to ensure their resolution and satisfaction
- Managed confidential documents in compliance with the POPI Act
- Supervised sales administration to maintain accurate record-keeping
New vehicle sales executive
Bidvest McCarthy Audi West Rand
01.2017 - 01.2020
- Promoting the Audi Brand through showcasing its product range to prospective clients effectively
- Conducting pre-qualification assessments for customer finance to guarantee alignment with the product lineup
- Offering administrative assistance by managing phone calls, email correspondence, and deal file preparation to facilitate seamless sales procedures and deliver exemplary customer service
Education
Master of Science - Data Science
University of Colorado Boulder (Coursera)
Online 04.2001 -
Diploma - Transportation And Logistics
University of Johannesburg
Johannesburg, Gauteng 04.2001 -
High School Diploma -
Glenvista High School
Johannesburg, South Africa 04.2001 -
Skills
Customer relations
Team player
Team leadership
Administrative skills
Customer retention
Problem resolution
Executive support
Timeline
Pre-owned Vehicle sale executive
Motus Hyundai Benoni
01.2023 - 01.2024
Pre-owned Vehicle sales executive
Carzuka by CarTrack
01.2021 - 01.2023
New vehicle sales executive
Bidvest McCarthy Audi West Rand
01.2017 - 01.2020
Master of Science - Data Science
University of Colorado Boulder (Coursera)
04.2001 -
Diploma - Transportation And Logistics
University of Johannesburg
04.2001 -
High School Diploma -
Glenvista High School
04.2001 -
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