Mfezeko Nkabinde
Logistics And Supply Chain Professional
Kempton Park
Summary
Experienced Logistics Professional proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.
Overview
15
15
years of professional experience
6
6
Languages
Work History
Founder and Co-Owner
KwaMcusi
Kempton Park
12.2020 - Current
- My wife and I started this small business as a way to continue earning a living following retrenchment
- We cook daily meals for our clientele and deliver to their homes
- We also provide breakfast and lunchbox solutions.
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Created and monitored promotional approaches to increase sales and profit levels.
- Identified business development challenges and customer concerns for proactive resolution.
IEC Supervisor
IEC – Independent Electoral Commission
Kempton Park
08.2021 - 10.2021
- Contributed towards strengthening electoral democracy processes by supervising the election programmes of the Electoral Commission at voting station level
- Responsibilities included training officers, maintaining attendance register, managing registration officer replacement process, reporting on registration statistics, and completing the registration diary.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained compliance with company policies, objectives, and communication goals.
In-house Manager
Time Freight Express
Kempton Park
12.2019 - 08.2020
- Led and coached 52 employees across 23 in-house sites
- Managed team discipline, ensured high-performance within the department, established and maintained optimal customer service levels, worked closely with stakeholders for customer retention, achieved in-house efficiencies, and identified growth opportunities for the team.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Controlled costs to keep business operating within budget and increase profits.
- Identified and communicated customer needs to supply chain capacity and quality teams.
Supervisor
Time Freight Express
Kempton Park
10.2018 - 11.2019
- Overseen the shipping and delivery of materials and products, managed warehouse and delivery personnel, managed inventory, maintained communication with suppliers, warehouses, and management.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Conducted regular reviews of operations and identified areas for improvement.
Dispatch Clerk
Time Freight Express
01.2016 - 09.2018
- Assisted with scheduling, maintained logbooks, and trip/dispatch paperwork
- Handled driver logs, filing, and scanning jobs into the system
- Relayed work orders, messages, or information to or from work crews, supervisors, or field inspectors
- Prepared, reconciled, and distributed various reports of warehouse, inventory/material/logistics activity.
- Maintained contact with units on assignment to provide further assistance and support when needed.
- Maintained updated and detailed records of calls in physical and electronic database.
- Tracked delivery progress to identify possible delays and provide real-time updates to customers.
Data Operating Clerk
Time Freight Express
04.2012 - 12.2015
- Prepared time sheets, managed files, captured information in a system, word processing and typing reports, operated character recognition systems, handled enquiries regarding daily and monthly results, solved financial enquiries/problems, assisted Office Managers with clients' information, managed petty cash.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Interacted with customers by phone, email, or in-person to provide information.
- Informed and supported business leaders through consistent communication and administrative support duties.
Instructor
Zazele computer and training school
01.2011 - 03.2012
- Provided training for teachers and learners, conducted and submitted reports to the manager, communicated and worked together with the Department of Education, submitted daily reports.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Optimized learning plans based on student performance and feedback.
- Tested students to assess progress and adapted learning plans in alignment with performance.
Project Financial Manager (internship)
Tilldawn Entertainment Co.
04.2010 - 12.2010
- Prepared the Capital Budget for the project, monitored all incoming and outgoing funds, completed requisition and order documents, kept proper records of all financial transactions.
- Led financial planning and analysis by managing key metrics, analyzing data and providing support and insight for strategic planning.
- Created and implemented effective accounting systems, best practices and policies.
- Generated revenue and reduced costs by recommending innovative alternatives.
Administrator
Aardklop National Arts Festival
08.2008 - 10.2008
- Provided administration support to the team, compiled reports and recommendations, did PowerPoint presentations, assisted with procurement procedures and financial management, maintained the first aid box and coordinated health and safety, analyzed financial reports and research.
- Coordinated with human resources department to handle payroll and personnel databases.
- Generated reports to suggest corrective actions and process improvements.
- Created and managed project plans, timelines and budgets.
Education
Bachelor of Education in Senior Phase and Further Education and Training Teaching
MANCOSA University
Art and Culture Administration
Northwest University
Information Technology
Mikis Placement and Training Agency
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Sir Pierre Van Ryneveld High School
Skills
Strategic planning
Business administration
Supply Chain Management
Negotiating
Staff Management
Relationship building
MS Office
Distribution and warehousing
Budget planning
Operational management
Data analysis
Warehouse Logistics
Behavioral Skills
- Assertive, supportive and proactive
- Excellent communication skills
- Strong Administrative and Secretarial Skills
- Well-organized, professional and Strong attention to detail
- Analytical and negotiation skills
- Organized, systematic and disciplined
- Client Focused
- Excellent interpersonal skills
- Tolerant of stress, ability to perform well under pressure
- Ability to collaborate and pull information together
- Willingness to learn quickly and take initiatives
- Selling Skills
Personal Information
- Ethnicity: African
- Gender: Male
- Nationality: South African
- Driving License: Code 10 (own car)
Other
Tlakie.mohlahlane@gmail.com
Volunteer Experience
Volunteer Youth Desk Leader for the TEMBISA SAPS, Developing cooperative relations between SAPS and the youth, Assisting in identifying safety needs of the youth, Developing and implementing programmes to address identified safety needs, Enabling youth to act as good citizens and role models, Empowering youth in crime prevention, Communication, conflict resolution and interpersonal skills, Work with station commander to come up with relevant projects that can assist with crime prevention amongst the youth, Work with schools and other public stakeholders to establish programmes aimed at eradicating crime, Establish a database of stakeholders, Recruiting youth around Tembisa
References
- Mrs Bongiwe Mdlungwane, HR Manager @ Time Freight Express
- Mr Frans Maobelo, Operations Manager @ Time Freight Express
Timeline
IEC Supervisor
IEC – Independent Electoral Commission
08.2021 - 10.2021
Founder and Co-Owner
KwaMcusi
12.2020 - Current
In-house Manager
Time Freight Express
12.2019 - 08.2020
Supervisor
Time Freight Express
10.2018 - 11.2019
Dispatch Clerk
Time Freight Express
01.2016 - 09.2018
Data Operating Clerk
Time Freight Express
04.2012 - 12.2015
Instructor
Zazele computer and training school
01.2011 - 03.2012
Project Financial Manager (internship)
Tilldawn Entertainment Co.
04.2010 - 12.2010
Administrator
Aardklop National Arts Festival
08.2008 - 10.2008
Bachelor of Education in Senior Phase and Further Education and Training Teaching
MANCOSA University
Art and Culture Administration
Northwest University
Information Technology
Mikis Placement and Training Agency
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Sir Pierre Van Ryneveld High School