Mesuli Mtshali
Credit Controller
Edenvale
Summary
Hardworking Credit Officer well-versed in reviewing financial documents, preparing loan packages and making recommendations based on risk values. Detail-oriented and thorough with excellent judgment and good verbal and written communication strengths.
Overview
5
5
years of professional experience
3
3
years of post-secondary education
Work History
CREDIT CONTROLLER
AECI WATER
Johannesburg
09.2020 - Current
- Manage new dealer credit applications forms. Ensure that the new dealer credit application form is correctly completed and that all the necessary supporting documents are attached.
- Upload daily customer receipts into Navision as received from Accountant or Financial Supervisor.
- Allocate and balance receipts from the bank account into the correct dealer account on a daily basis. (Cash, EFT, and Credit Card)
- Request remittance advises form the customers that have paid in order to assist with the completion of the dealer account reconciliation.
- Ensure that all Journal Entries accurately calculated and authorized prior to processing.
- Follow up on credits taken by the dealer and investigate where and when it was received if not yet credited on the dealer account.
- Print age analysis and work through each customer and check aging status.
- Reconciliations of major dealers completed on a monthly basis. A remittance advice and customer month end statement .
- Warranties
- Queries related to payments made and all outstanding queries must be answered within a reasonable timeframe (Within One Month)
- Phone calls must be returned promptly and all general queries must be dealt with within 24 hours
- Update customer master details on Navision as per written request from customer.
- Continuously follow up on overdue amounts via telephone and e-mail (at least weekly)
- Comply with the POPI Act.
- Month-end reporting
- Credits for debtor provision
- Bad debt provision monitoring
- Top 10 Customer list
- Customer Aging Report
- Exception report & AR Close to be completed
CREDIT CONTROLLER
North Safety Products Africa
Durban
05.2018 - 08.2020
- Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales and billing departments.
- Devised collection recovery strategies to resolve customer issues and delinquent cases.
- Obtained and reviewed credit reports, credit references, credit insurance and financial statements to establish credit limits for new accounts.
- Established and maintained customer and staff policies.
- Obtained payments and entered details into system.
- Responded to disputes calmly and applied logical, knowledgeable approaches to devise solutions.
- Obtained and interpreted financial statements to assist in credit limit reviews.
- Trained and mentored new department employees to maximize performance.
- Kept all operations compliant with applicable regulations and established company policies.
- Performed semi-annual account credit limit reviews and credit increase review requests from financial service and sales teams.
Education
BACHELOR OF COMMERCE - ACCOUNTING
RICHFIELD GRADUATE INSTITUTE OF TECHNOLOGY
Durban South Africa 02.2014 - 05.2017
Skills
Excellent communication skillsConfidence and persistenceThe ability to keep calm under pressureGood numeracy & IT skillsSYSPRO, Navision, SAPMicrosoft Office
Credit reviews
Cross-functional collaboration
Risk Assessments
Document management
Research abilities
Documentation preparation
Credit validations
Budget administration
Timeline
CREDIT CONTROLLER
AECI WATER
09.2020 - Current
CREDIT CONTROLLER
North Safety Products Africa
05.2018 - 08.2020
BACHELOR OF COMMERCE - ACCOUNTING
RICHFIELD GRADUATE INSTITUTE OF TECHNOLOGY
02.2014 - 05.2017