Mesha Hargovan
Assistant Branch Manager/Beauty Therapist
Cape Town
Summary
Proactive Assistant Manager with proven leadership, strategic planning, and problem-solving expertise. Skilled in team building, resource coordination, and operational management to achieve demanding targets and enhance employee engagement. Experienced in sales, personnel management, inventory control, and customer relations, with a focus on optimizing efficiency and satisfaction. Adaptable professional with a strong grasp of operational procedures and a track record of driving productivity and fostering positive work environments.
Overview
22
22
years of professional experience
3
3
Languages
Work History
Assistant Manager
Skin Renewal
08.2023 - Current
- Managed daily operations ensuring high performance, quality standards, and service.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Developed strong working relationships with staff, fostering a positive work environment.
- Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Led weekly team meetings to discuss goals and review performance, fostering culture of continuous improvement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Beauty Therapist
Mobile Beauty Therapist
01.2021 - 09.2022
- Massage - Swedish, Aromatherapy and Pregnancy
- Facials
- Full Body waxing, Eyebrow waxing
- Lash tinting
- Pedicures & manicures
- Booking appointments
- Stock ordering
- Cash up
- Follow -up with clients
Assistant Manager /Receptionist and Beauty Therapist
ROTISCA & CO
07.2019 - 03.2020
- Massage - Swedish, Aromatherapy and Pregnancy
- Manicures & pedicures
- Facials
- Full Body waxing, eyebrow waxing
- Lash tinting
- Managing 8 staff members
- Team building, Promotions and Marketing Concepts
- Reception, booking appointments
- Staff schedules and salaries
- Stock ordering
- Cash-up, opening and closing of the salon
Office Administrator/Receptionist/PA
HR Marketing - Promotional Company
06.2010 - 06.2019
- Answering telephone calls
- Direct Sales
- Quoting and Invoicing
- Liaising with factories manufacturers for orders
- Marketing strategies for clients
- Setting appointments for the CEO
- Sales and Admin
- Payment of accounts and suppliers
Assistant Manager and Beauty Therapist
Perfect Ten
01.2008 - 05.2010
- Managing staff members
- Massage - Swedish, Aromatherapy and Pregnancy
- Manicures & pedicures
- Facials
- Full body waxing, Eyebrow waxing
- Lash tinting
- Team building
- Marketing and promotions
- Reception, booking appointments
- Staff schedules and salaries
- Stock ordering, cash-up
- Opening and closing of the salon
Beauty Therapist & Sales Consultant
Placecol Cosmetics (Imbali)
12.2006 - 12.2007
- Facials with soft laser
- Microdermabrasion
- Massage - Swedish, Aromatherapy and Pregnancy
- Manicures & pedicures
- Facials
- Full Body Waxing
- Eyebrow and Lash Tinting
- Reception, Booking appointments
- Ordering stock & stock take
- Sales and marketing
Owner
Summer Square Hair and Beauty
01.2004 - 11.2006
- Facials
- Massage-Swedish, Aromatherapy, pregnancy
- Full Body Waxing
- Manicures & pedicures
- Eyebrow and Lash Tinting
- Reception, Stock Ordering
- Cash up, opening and closing of the salon
Beauty Therapist
International Health and Beauty Clinic
12.2002 - 12.2003
- Facials
- Manicures & pedicures
- Massage
- Full body waxing
- Eyebrow and Lash Tinting
- Reception
- Stock ordering ,cash up
- Opening and closing the salon
Education
Gr 11 - undefined
Sastri College
DurbanSkills
Recruiting and interviewing
Employee scheduling
Employee performance evaluations
Operations management
Staff supervision
Business administration
Sales growth
Contract Management
Sales and marketing
Totalyearsexperience
20
Productknowledge
- Environ
- Placecol Cosmetics
- RegimA
- Estee Lauder
- Revlon
- Givenchy
Owntransport
Yes
Personal Information
- ID Number: 8307140059081
- Notice Period: 1 month
- Criminal Record: No
- Driving License: No
Timeline
Assistant Manager
Skin Renewal
08.2023 - Current
Beauty Therapist
Mobile Beauty Therapist
01.2021 - 09.2022
Assistant Manager /Receptionist and Beauty Therapist
ROTISCA & CO
07.2019 - 03.2020
Office Administrator/Receptionist/PA
HR Marketing - Promotional Company
06.2010 - 06.2019
Assistant Manager and Beauty Therapist
Perfect Ten
01.2008 - 05.2010
Beauty Therapist & Sales Consultant
Placecol Cosmetics (Imbali)
12.2006 - 12.2007
Owner
Summer Square Hair and Beauty
01.2004 - 11.2006
Beauty Therapist
International Health and Beauty Clinic
12.2002 - 12.2003
Gr 11 - undefined
Sastri College