Summary
Overview
Work history
Education
Skills
References
Timeline
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Meryl Naidoo

Meryl Naidoo

Umzinto

Summary

Detail-oriented professional with expertise in multitasking, invoicing and billing, and documentation control. Demonstrates strong communication proficiency and customer service skills, complemented by experience in staff supervision. Proficient in SAGE Accounts, aiming to leverage these competencies to enhance operational efficiency and support organisational goals.

Driven professional with proven ability to manage office operations and team dynamics seamlessly. Demonstrates strong organisational skills and effective communication, ensuring smooth workflow and high team morale. Ready to streamline processes and enhance productivity in fast-paced administrative environment.

Overview

18
18
years of professional experience

Work history

Administrative manager

Magma Trading cc
Umzinto
04.2021 - Current
  • Oversaw recruitment processes to attract high-quality candidates.
  • Facilitated office meetings to discuss and address team issues.
  • Alleviated workload pressures, delegating tasks appropriately amongst staff.
  • Liaised with external vendors negotiating favourable terms of service contracts.
  • Maintained an organised workspace promoting productivity and efficiency.
  • Handled customer queries promptly improving overall customer satisfaction.
  • Administered payroll, reducing discrepancies and errors during the process.
  • Managed employee schedules to ensure smooth operations.

Administration clerk

CeeVee transport
Pennington, KwaZulu-Natal
04.2020 - 03.2021
  • Maintained accurate records, ensuring accountability and transparency in transactions.
  • Implemented new filing system to increase office organisation.
  • Enhanced customer service with clear, concise communication.
  • Delivered excellent customer service through phone and email correspondence.
  • Welcomed visitors warmly, creating a positive first impression of the organisation.
  • Improved office efficiency by analysing and optimising administrative procedures.

Bank teller

Standard Bank
Scottburgh, KwaZulu-Natal
04.2007 - 11.2019
  • Boosted client trust with accurate account record maintenance.
  • Ensured security measures, minimising risk of fraudulent activity.
  • Assisted clients to achieve financial objectives.
  • Performed daily cash drawer reconciliation to maintain accuracy.
  • Delivered exceptional service for enhanced customer relations.
  • Balanced vaults and ATMs, ensuring optimal cash availability.
  • Streamlined transaction processes, improving customer wait times.
  • Handled sensitive information discreetly, safeguarding client confidentiality.
  • Resolved queries with detailed product knowledge.
  • Identified potential sales leads whilst delivering excellent service.
  • Ensured safety and confidentiality of clients and bank assets, adhering to bank security policies across all tasks.

Education

Matric Senior certificate -

Umzinto Secondary School
Umzinto

Skills

  • Multitasking proficiency
  • Invoicing and billing
  • Documentation control
  • Staff supervision
  • Communication proficiency
  • Customer Service
  • SAGE Accounts

References

References available upon request.

Timeline

Administrative manager

Magma Trading cc
04.2021 - Current

Administration clerk

CeeVee transport
04.2020 - 03.2021

Bank teller

Standard Bank
04.2007 - 11.2019

Matric Senior certificate -

Umzinto Secondary School

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Meryl Naidoo