Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Mervin Januarie

Gaming Supervisor/Inspector
Port Elizabeth

Summary

At Sun Boardwalk, I spearheaded initiatives enhancing operational efficiency and customer satisfaction, leveraging my expertise in game rules and exceptional communication skills. My leadership as Employment Equity Chairman and involvement in the Employees Share Trust Board underscored a commitment to collaborative growth and regulatory compliance, significantly advancing organizational objectives.

Overview

2
2
Certifications
1
1
Language

Work History

Dealer

Sun Boardwalk
  • Collaborated with management to develop strategies for optimizing dealer performance and improving overall operational efficiency.
  • Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
  • Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
  • Enhanced customer satisfaction by providing personalized assistance and tailored recommendations.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.
  • Created enjoyable atmosphere for players by engaging patrons in positive and entertaining conversation.
  • Adhered to all local laws, regulations, and casino policies consistently, upholding high ethical standards in all professional duties performed.

Dealer Inspector

Sun Boardwalk
  • Collaborated with management to develop strategies for optimizing dealer performance and improving overall operational efficiency.
  • Educated players about game rules as needed, clarifying any ambiguities or misunderstandings in an approachable manner.
  • Greeted guests warmly, fostering a positive atmosphere conducive to repeat patronage and customer loyalty.
  • Enhanced customer satisfaction by providing personalized assistance and tailored recommendations.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Maintained a clean, organized, and welcoming environment for customers to enjoy their gaming experience.

Inspector

Sun Boardwalk
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Identified repair and upgrade requirements needed to meet safety and quality standards.
  • Reduced the frequency of defects by closely monitoring production processes and identifying areas for improvement.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Maintained accurate records of all inspections performed, allowing for more informed decision making regarding maintenance schedules and resource allocation.
  • Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
  • Ensured compliance with industry regulations through meticulous attention to detail during inspections.
  • Enhanced company safety standards by conducting thorough inspections of equipment and facilities.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.

Employment Equity Chairman

Sun Boardwalk
  • Facilitated high-level negotiations with key stakeholders, securing beneficial agreements for all parties involved.
  • Maintained regulatory compliance across all areas of business operations, mitigating legal risks and reputational damage.
  • Fostered an environment of continuous improvement by encouraging open communication channels between employees at all levels within the organization.
  • Enhanced company performance by implementing effective management strategies and fostering a collaborative executive team.
  • Chaired shareholder meetings, disseminating information and fielding questions.
  • Drove organizational success through the development of sustainable long-term business plans aligned with overall corporate goals.

Employees Share Trust Board Member

Sun Boardwalk
  • Fostered collaboration among board members, promoting open communication and shared decisionmaking.
  • Served as advocate and ambassador for organization by fully engaging, identifying, and securing resources and partnerships to advance mission.
  • Reviewed financial reports, budgets, and audit results to monitor the organization''s fiscal health.
  • Assisted with development of organizational budgets and resource allocation plans.
  • Collaborated with other board members to develop and execute programs and initiatives to advance organizational mission.
  • Developed and implemented strategies to drive organizational growth and development.
  • Increased stakeholder engagement by leading targeted communication initiatives.

Education

Certoficate - Principles of Management

University of Witwatersrand
Johannesburg
11.2024

Senior Certificate - Matric

Booysen Park Senior Secondary School
Port Elizabeth
12.2001

Skills

Strong hand-eye coordination

Certification

Computer Certificate

Interests

Sport

Music

Reading

Timeline

Dealer

Sun Boardwalk

Dealer Inspector

Sun Boardwalk

Inspector

Sun Boardwalk

Employment Equity Chairman

Sun Boardwalk

Employees Share Trust Board Member

Sun Boardwalk

Certoficate - Principles of Management

University of Witwatersrand

Senior Certificate - Matric

Booysen Park Senior Secondary School

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Mervin JanuarieGaming Supervisor/Inspector