Merriam Mantju Sefara
Payroll Administrator
House 40039,Bogalatladi,Atok
Summary
Accomplished professional with strong understanding of payroll procedures, tax regulations and benefits administration. Proficient in using multiple payroll software programs with knack for quickly learning new systems. Highly organized, detail-oriented, and efficient at work.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Payroll Administrator
Greys Endoni Recruitment
12.2023 - Current
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Offered payroll-related subject matter expertise to management and employees to resolve payroll discrepancies.
- Submitted reports on payroll activities.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Updated employee files with new details such as changes in address or salary levels.
- Processed manual checks for employees in accordance with company policies.
- Maintained employee privacy and protected payroll operations by keeping all information confidential.
- Developed and implemented payroll procedures to streamline workflow.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Assisted with recruitment and onboarding of new employees.
- Maintained confidentiality of employee records and payroll information.
- Managed and updated employee benefits information.
- Tracked employee vacation, sick and personal time.
- Calculated wages, deductions and bonuses in accordance with company policies.
- Completed payroll accurately and timely to meet employee expectations.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Audited timesheets and payroll records for accuracy.
- Coordinated with HR personnel to verify accuracy and completeness of employee information.
- Managed employee records on database to maintain accuracy and updated information.
Payroll Practitioner
Moepathutsi Consulting
11.2020 - 11.2023
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Payroll preparation, processing and payslips
- Preparation and submission of statutory reconciliations (IRP5's) - Sars
- Company secretariat
- COIDA registration and ROE submissions
- Facilitate recruitment and selection: implement conditions of service and employee benefits
- Receive and prepare job adverts
- Maintained confidentiality of employee records and payroll information.
- Updated employee files with new details such as changes in address or salary levels.
- Administer HR Records
- Assist with UIF registrations and submissions of UIF declarations
- Administered employee benefits programs and assisted with open enrollment.
- Pre-screened resumes prior to sending to corporate hiring managers for consideration.
- Completed human resource operational requirements by scheduling and assigning employees.
- Developed and implemented onboarding and orientation programs for new employees.
- Assisted with writing job postings and job descriptions for boards.
- Developed and monitored employee recognition programs.
- Facilitated employee relations, benefits administration and performance management initiatives to support workforce needs.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Streamlined recruitment processes for improved efficiency in hiring top talent.
- Ensured compliance with labor laws and regulations through diligent review of company practices and policies.
- Implemented fair compensation structures that rewarded top performers while maintaining budgetary constraints.
- Managed employee benefits programs, ensuring timely enrollment and accurate recordkeeping.
Front Desk Receptionist
Jeppe College
02.2020 - 04.2020
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Collected room deposits, fees, and payments.
- Completed all tasks in compliance with company policies and procedures.
- Scheduled, coordinated and confirmed appointments and meetings.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Completed data entry and filing to keep records updated for easy retrieval.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Handled assignments independently with good judgement and critical thinking skills.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Scheduled office meetings and client appointments for staff teams.
- Confirmed appointments, communicated with clients, and updated client records.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Compiled information from files and research to satisfy information requests.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Spearheaded office supply inventory management, reducing costs by identifying necessary items before depletion occurred
- Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings
- Increased guest retention by maintaining a welcoming and organized reception area
- Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits
- Collected room deposits, fees, and payments
- Answered multi-line phone system and transferred callers to appropriate department or staff member
- Confirmed important personal and payment information for compliance with security and payment card industry standards
- Trained new team members on company procedures, customer service and issue resolution
- Entered and updated sensitive customer information during check-ins and room changes
- Collected [Type] payments, processed transactions and updated relevant records
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity
- Operated multi-line telephone system to answer and direct high volume of calls
- Helped office staff prepare reports and presentations for internal or client-related use
- Collected and distributed messages to team members and managers to support open communication and high customer service
- Scheduled office meetings and client appointments for staff teams
- Handled assignments independently with good judgement and critical thinking skills
- Sorted, received, and distributed mail correspondence between departments and personnel
Education
Industrial And Organizational Psychology - Commerce
University of South Africa
Polokwane 05.2024 - Current
HCert Economic And Management Science - Management Science
University of South Africa
Polokwane 01.2020 - 05.2021
N Dip HRM And Practices Support SABPP - Human Resources Management
Jeppe College
Polokwane 01.2017 - 08.2019
Skills
HR Support
New Hire Processing
Benefits Administration
Maintaining Employee Records
Payroll Processing
Employee Onboarding
Labor Law Knowledge
Tax Compliance
Excel Proficiency
Team Collaboration
Excellent Communication
Employee Relations
Organizational Skills
Performance Monitoring
Employee File Maintenance
Vacation and Leave Tracking
Clerical Support
Software Integration
Sage Payroll
Administrative Support
Xero - SimplePay
Pastel Payroll
References
Bokoni Platinum Mine
- Cecilia (Payroll Coordinator) - 0825691694/0156200014
- Matilda (Payroll Coordinator) - 0795136790
Moepathutsi Consulting
- Shina Ranape (Accounting Specialist) - 0712062714
- Victoria (General Manager) - 0732410592
Jeppe College
- Dinala Koketso (Lecturer) - 0818687530
Timeline
Industrial And Organizational Psychology - Commerce
University of South Africa
05.2024 - Current
Payroll Administrator
Greys Endoni Recruitment
12.2023 - Current
Payroll Practitioner
Moepathutsi Consulting
11.2020 - 11.2023
Front Desk Receptionist
Jeppe College
02.2020 - 04.2020
HCert Economic And Management Science - Management Science
University of South Africa
01.2020 - 05.2021
N Dip HRM And Practices Support SABPP - Human Resources Management
Jeppe College
01.2017 - 08.2019
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