Merriam Lerato Mpho Nhlanhla
Mabopane
Summary
Dedicated Systems Administrator skilled in optimising training processes and enhancing documentation standards. Developed strong capabilities in lateral thinking, communication, confidence, and punctuality through collaborative experiences. Committed to supporting training initiatives that align with organisational objectives and improve system administration policies.
Overview
4
4
Languages
1
1
Certification
25
25
years of professional experience
Work History
Systems Administrator (HRD)
Glencore Western Mines
Rustenburg
12.2016 - Current
- Reviewed and updated system administration policies and procedures to align with current best practices.
- Compiled Month-End System Report to provide insights on system performance and compliance
- Ensure all documents are in compliance with the audit
- Document Control the Training Material on SAP
- Upload controlled training materials to the intranet for easy access
- Ensured training materials aligned with relevant seta and complied with ISO standards to maintain quality and regulatory adherence
- Led moderation meetings to review and enhance training effectiveness
- Compile Moderation Report and send to moderators to report the files
- Provide non-conformance notifications to address training discrepancies
- Communicate the controlled Training Material to the Training Centre employees
- Created training materials for employee onboarding programmes to facilitate smooth integration of new hires
Programme Administrator
Growth-Link Learning Technology (PTY) LTD
Brooklyn
10.2007 - 01.2013
- Partnered with Xstrata Alloys (Glencore) to develop and implement training initiatives, enhancing workforce skills and compliance
- Worked with Xstrata coal Mine to facilitate training programs
- Arrange training in mining industry
- Coordinated accommodation arrangements for facilitators, ensuring their comfort and availability for training sessions
- Send logistic info to learners and clients' training coordinator
- Capturing training dates on schedule
- Send training material to clients and correct learning material
- Design engaging slides to enhance learning materials
- Transfer activities from Learner Guide to POE Guide making sure the facilitator receives his/her training material dates and is well prepared for the training
- Creating quotations and invoicing clients
- Produced comprehensive reports to monitor and analyse learner achievements, supporting data-driven decisions
- Uploading of learner results on LMS
- Handling of payment queries
- Receive invoice from suppliers (Facilitator)
- Capturing Supplier and client invoices
- Printing of learning material
- Marula Platinum Mine
- Lonmin Mine
- Impala Platinum Mine
- Two Rivers Mine
- BHP Billiton Mine
Secretary
Bokamoso Life Centre
10.2002 - 09.2007
- Handled customer telephone queries, delivering accurate information and support to enhance customer satisfaction
- Report writing, minutes taking & Filling
- Processed invoices for suppliers and clients, ensuring timely and accurate financial transactions
- Managed petty cash transactions and maintained accurate records to ensure compliance with financial policies
Administration Officer
African National Congress
10.2001 - 11.2001
- Captured and maintained data on computer systems for easy retrieval
- Processed and organised documents for efficient filing and accessibility
- Responded to telephone enquiries to provide accurate information and support
- Documented accomplishments in a clear format
- Certificate in introduction to management principles
- Certificate in conduct a formal meeting
- First Aid Certificate
Education
Assessor -
LSS
01-2014
Diploma in Advanced Executive Secretarial Studies - Key Secretarial Knowledge, IT Skills Fundamentals, Efficiency Skills, Organizational Skills, IT Skills - Microsoft Office (Standard), Practical Secretarial Skills, Secretarial Personality Development, Informational Secretaries Role, IT Skills -Microsoft Office Premium
PC Training & Business College
Mabopane, GP01-2001
Certificate in Human Resource Management - Personnel Management, Marketing, Industrial Relations
Damelin Distance College
Pretoria, GP01-2000
Certificate in Business Skills -
Tibane Consultant
Soshanguve, GP01-1999
Moderator -
LSS
Access - Psychology
UNISA
Pretoria, GPSkills
- System performance analysis
- Audit compliance
- Document control
- Training administration
- Microsoft Excel
- Microsoft Word
- PowerPoint presentation design
- Internet and Outlook management
Accomplishments
- Certificate in conduct a formal meeting
- Certificate in introduction to management principles
- First Aid Certificate
Languages
Setswana
Pedi
English
Zulu
Custom
- Mrs. Marelize Kayser, 0794942304, Growth Link-Previous Manager
- Mr. Derrick Kayser, 0825548209, Growth Link - Key Account manager
- Miss. Chanette Botha, 0124240300, Growth Link - Director
Certification
- [Area of study] certified
Timeline
Systems Administrator (HRD)
Glencore Western Mines
12.2016 - Current
Programme Administrator
Growth-Link Learning Technology (PTY) LTD
10.2007 - 01.2013
Secretary
Bokamoso Life Centre
10.2002 - 09.2007
Administration Officer
African National Congress
10.2001 - 11.2001
Assessor -
LSS
Diploma in Advanced Executive Secretarial Studies - Key Secretarial Knowledge, IT Skills Fundamentals, Efficiency Skills, Organizational Skills, IT Skills - Microsoft Office (Standard), Practical Secretarial Skills, Secretarial Personality Development, Informational Secretaries Role, IT Skills -Microsoft Office Premium
PC Training & Business College
Certificate in Human Resource Management - Personnel Management, Marketing, Industrial Relations
Damelin Distance College
Certificate in Business Skills -
Tibane Consultant
Moderator -
LSS
Access - Psychology
UNISA