Merle Anthony
Administrator
Cape Town
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
16
16
years of professional experience
Work History
Assistant Office Administrator
IProtect Trust Accounting Cape
Cape Town
10.2018 - 12.2023
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Interacted with customers by phone, email, or in-person to provide information.
Assistant Branch Manager
Ellerines Holdings Pty Ltd
Cape Town
04.2008 - 12.2014
- Conducted weekly staff meetings to motivate staff members, address concerns, and questions, plan improvements and evaluate progress toward goals.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
- Managed branch size of over 38 million in debtor's book and team of 9 full time employees.
Education
Kensington Senior Secondary School
KensingtonSkills
Inbound phone call handling
undefinedTimeline
Assistant Office Administrator
IProtect Trust Accounting Cape
10.2018 - 12.2023
Assistant Branch Manager
Ellerines Holdings Pty Ltd
04.2008 - 12.2014
Kensington Senior Secondary School
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