Merelene Michelle Jansen
Belhar
Summary
I am a very spontaneous person with a warm and a welcoming personality. I communicate easily and quite fluently with people. It gives me great pleasure to assist people and, in the process, to enrich myself as a human being. As an employee I believe that honesty is the best policy. I am loyal to my work and work well under pressure and love challenges. I regard myself as a responsible and a loyal person. I am always eager to learn new things. My goal is to excel at my job through hard work and perseverance.
Overview
18
18
years of professional experience
Work History
HR Administrator
Shoe City Support Centre
03.2011
- Worked alongside global business leader to deploy new training strategies
- Developed and implemented HR policies and procedures to promote clear and consistent approach to managing employees
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms
- Managed payroll and timekeeping to track hours and accurately pay employees
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Advocated for staff members, helping to identify and resolve conflicts
- Streamlined HR processes for increased efficiency and reduced errors
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Conducted performance reviews and provided feedback to managers on employee performance
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion
- Collaborated with managers to identify and address employee relations issues
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork
- Updated HR database with new employee information, changes in benefits, and other details
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Prepared new hire letters, employee contracts, and corporate policies
- Adaptable and proficient in learning new concepts quickly and efficiently
- Worked effectively in fast-paced environments
- Cultivated interpersonal skills by building positive relationships with others
- Excellent communication skills, both verbal and written
- Learned and adapted quickly to new technology and software applications
HR Administrator/ Generalist
Alta Du Toit Aftercare Centre
02.2024 - 04.2024
- Answered employee inquiries regarding health benefits and 401k options
- Maintained up-to-date knowledge of HR best practices, applying this expertise when advising managers on employee matters
- Improved office efficiency by effectively managing internal communications and correspondence
- Addressed employee conflicts with appropriate urgency, following all corporate procedures
- Served as a knowledgeable resource for all staff members regarding company policies, procedures, benefits, and other HR-related matters
- Streamlined HR processes for increased efficiency and reduced errors
- Managed payroll and timekeeping to track hours and accurately pay employees
- Streamlined HR efficiencies, coordinated new hire orientations and provided onboarding and training for new employees
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Collaborated with managers to identify and address employee relations issues
- Administered performance evaluations to provide constructive feedback and identify ideal candidates for promotion
- Assisted employees with benefits enrollment, ensuring accuracy of information and timely processing of forms
- Oversaw hiring, staffing, and labor law compliance
- Advocated for staff members, helping to identify and resolve conflicts
- Generated and analyzed reports to monitor employee engagement and attrition trends
- Pre-screened resumes prior to sending to corporate hiring managers for consideration
- Managed FMLA leave requests, balancing employee needs with organizational requirements for productivity
- Handled on-boarding process for newly hired employees, which included distribution of all paperwork
- Completed human resource operational requirements by scheduling and assigning employees
- Updated HR database with new employee information, changes in benefits, and other details
- Ensured accurate record-keeping by conducting regular audits of personnel files and HR databases
- Managed employee data and privacy to keep employee data confidential per organizational privacy policies
Integrated Wage Administrator
Sanitech Office
12.2019 - 02.2024
Human Resource Administrator
Good Hope Sales (Choice Clothing Support Centre)
02.2019 - 07.2019
Human Resource Administrator
Shoe City Support Centre
04.2011 - 12.2018
Receptionist
Ackerman's
11.2008 - 03.2011
Office Administrator
Ackerman's
02.2006 - 11.2008
Education
Matric (grade 12) -
John Ramsay Secondary School
Accounting Computer Course N4 Level National Certificate - undefined
Proteaville Technical College Cape Town Campus
Accounting Computer Course N5 Level National Certificate - undefined
Proteaville Technical College Cape Town Campus
Microsoft Office Course - undefined
Prestige Academy Parow Campus
Human Resource Management Course NQF level 5 Higher Certificate - undefined
University of Technology (CPUT)
02.2012 - 05.2012
Skills
Graylink
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Microsoft Outlook
Internet
Sage X3 People HRM System
Sage 300
Accpac
PRP Solutions
PPA
Sage Pastel Business Partner
Sage HR and Payroll Professional
Working well under pressure
Proficiency in all areas of Microsoft Office, including, Excel, Word and PowerPoint, Sage X3 People HRM System, Gray link
Excellent communication skills, both written and verbal
Willing and eager to learn new developments in the work place which will enhance the performance of staff members and the growth of the company
Work well with the team and independently
Accomplishments
- Promoted to Office Administrator Feb 2006- Nov 2008
- Nov 2008-31March 2011 Ackerman’s Receptionist
- Promoted to HR Administrator 31 March 2011 to date
- 15 years of service certificate (Shoe City)
- Employee of the Month for July 2021 Sanitech Cape Town Region
- Employee of the Month for August 2023 Sanitech Cape Town Region
- Code B Driver’s License
Personal Information
Hobbies: Outdoor life, Reading, Socializing with friends and family
References
- Sheriden Bennett, Shoe City (PTY) LTD, Regional Operations Manager, 0810263549
- Sabratha Brown, Shoe City (PTY) LTD, Human Resource, 0837555974
- Zainab Gamieldien, HR Manager, 0826534474
- Esterleen Skippers, Sanitech, Area Manager, 0743423134
Timeline
HR Administrator/ Generalist
Alta Du Toit Aftercare Centre
02.2024 - 04.2024
Integrated Wage Administrator
Sanitech Office
12.2019 - 02.2024
Human Resource Administrator
Good Hope Sales (Choice Clothing Support Centre)
02.2019 - 07.2019
Human Resource Management Course NQF level 5 Higher Certificate - undefined
University of Technology (CPUT)
02.2012 - 05.2012
Human Resource Administrator
Shoe City Support Centre
04.2011 - 12.2018
HR Administrator
Shoe City Support Centre
03.2011
Receptionist
Ackerman's
11.2008 - 03.2011
Office Administrator
Ackerman's
02.2006 - 11.2008
Matric (grade 12) -
John Ramsay Secondary School
Accounting Computer Course N4 Level National Certificate - undefined
Proteaville Technical College Cape Town Campus
Accounting Computer Course N5 Level National Certificate - undefined
Proteaville Technical College Cape Town Campus
Microsoft Office Course - undefined
Prestige Academy Parow Campus