Memory T Mutonhere
Office Administrator & Remote Assistant
East London
Summary
I am excited to apply for a position at your company. With over 8 years of experience in office administration, bookkeeping, and customer service, I am confident in my ability to provide exceptional support to your team. As a highly organised and detail-oriented individual, I possess excellent communication and interpersonal skills. My proficiency in Microsoft Office Suite and experience in bookkeeping make me an ideal candidate for this role. In
Personable Office Administrator with 8 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
16
16
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Office Administrator
The Ground Up Company
03.2020 - 03.2025
- Managed payroll administration, bookkeeping, and procurement for building materials
- Coordinated bank reconciliations, expense tracking, and financial transactions
- Provided administrative support to the management team and ensured compliance with company
- worked both in offices and remotely.
- responsible for undertaking the administrative functions for building development projects which also involved procurement
- liaising with various contractors on site as well as suppliers in the delivery of materials, receive building plans and receiving and ensuring stock was securely stored in the stock room.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Administrative Assistant/Office Manager
Glow Promotions
01.2015 - 12.2019
- Coordinated promotional activities, trained promoters, and managed bookings
- Prepared reports, managed uniforms and elements, and ensured timely execution of promotions
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Receptionist
Peermed
04.2014 - 12.2014
- Handled patient calls, updated insurance forms, and managed billing and bookkeeping
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
Promoter /Brand ambassador
Glow Promotions
01.2009 - 12.2013
- Demonstrated cosmetic and skin care products to customers in-store or at mall activations, built customer relationships, and managed inventory
- Managed promotional booth setup, creating attractive displays to draw in potential customers.
- Provided product samples, coupons and informational brochures to persuade people to buy products.
- Identified interested and qualified customers to provide potential customers with additional information regarding product.
- Identified potential marketing opportunities to increase brand awareness.
Education
High school equivalent - Grade 12
Skills
Office Administration
Management
Bookkeeping
Xero
Administrative support
Customer engagement
Mail handling
File maintenance
Certification
Matric
Education - Highest Level
High school equivalent to Grade 12
Ability To Work From Home
True
Personal Information
- Willing To Relocate: Anywhere in South Africa (provided time to settle in)
- Nationality: Zimbabwean
- Marital Status: Single
Timeline
Office Administrator
The Ground Up Company
03.2020 - 03.2025
Administrative Assistant/Office Manager
Glow Promotions
01.2015 - 12.2019
Receptionist
Peermed
04.2014 - 12.2014
Promoter /Brand ambassador
Glow Promotions
01.2009 - 12.2013