Summary
Overview
Work History
Education
Skills
Reference
Personal Information
Timeline
Generic

Memory Phiri

Rustenburg

Summary

Dynamic professional with a proven track record of exceeding performance targets through strategic planning, data-driven insights, and strong relationship management. Skilled in business development, client support, and administration, with expertise in streamlining processes, managing documentation, and ensuring operational efficiency. Recognized for exceptional communication, problem-solving, and leadership abilities, with a proactive approach to achieving both individual and organizational goals.

Overview

6
6
years of professional experience

Work History

Account Manager

Coca Cola Beverage South Africa
Mafikeng
05.2024 - 07.2025
  • Consistently exceeded sales targets by designing and executing comprehensive sales plans aligned with growth objectives.
  • Led and supervised distributors and merchandisers within the assigned territory, ensuring seamless order processing, payment collections, and effective redistribution.
  • Maximized product availability across retail outlets through proactive stock monitoring and full-range maintenance.
  • Enhanced brand visibility by implementing impactful merchandising strategies, POS displays, and exclusive chiller placements for Coca-Cola products.
  • Ensured pricing compliance while tracking competitor activities to safeguard market competitiveness.
  • Strengthened customer relationships by addressing challenges, providing tailored solutions, and driving long-term retention.

Sales Representative

Coca Cola Beverages South Africa
Rustenburg
05.2022 - 04.2024
  • Achieved and surpassed volume targets through strategic territory management and effective lead sales generation.
  • Optimized stock flow and product availability to drive growth in market share across local trade outlets.
  • Executed promotional campaigns while boosting brand visibility through impactful merchandising, and in-store product displays.
  • Conducted regular outlet visits to ensure chiller compliance, product freshness, and strict pricing adherence.
  • Collected and analysed market intelligence, monitoring competitor activity, and customer behaviour to shape winning sales strategies.
  • Resolved customer complaints swiftly and effectively, reinforcing customer trust, and fostering long-term loyalty.

Sales Learner

Coca Cola Beverages South Africa
03.2021 - 04.2022
  • Supported sales teams with merchandising, customer service, and execution of promotional activities.
  • Gained practical experience in FMCG sales operations, stock management, and territory execution.
  • Assisted in monitoring chiller placement and product visibility in retail outlets.
  • Developed a strong knowledge of FMCG distribution and route-to-market processes.

student advisor

IIE Rosebank College
Pretoria
01.2020 - 03.2020
  • Issued acceptance letters to prospective students.
  • Corrected and updated student information using CRM.
  • Provided academic guidance to students navigating course selections and program requirements.
  • Undertook daily administrative tasks to ensure the smooth coordination of institute activities.
  • Maintained an effective filing system for easy access to documents.

Education

Diploma - Commerce in Marketing Management

IIE Rosebank College
Pretoria
05.2020

NQF Level 4 - Further Education and Training Certificate: Marketing

SERVICES SETA
Rustenburg, North West

Grade 12 - National Senior Certificate

H.F Tlou Secondary School
Rustenburg, North West

Skills

  • Energetic and proactive
  • Problem solving
  • Data capturing
  • Decision making
  • Communication skills
  • Organizational skills
  • Telephone etiquette
  • Customer service
  • Team player
  • Administrative support
  • Interpersonal skills
  • Rapport building
  • Customer relationship management
  • Product lifecycle knowledge
  • Key account management
  • Brand awareness strategies
  • Microsoft Office proficiency
  • Team leadership
  • Lead generation strategies

Reference

  • William Kgasago - 071 719 6196
  • Lesego Sekano, Senior Sales Coach - 083 306 0079
  • Thandazani Ngobese, Channel Lead - 082 924 1908

Personal Information

Timeline

Account Manager

Coca Cola Beverage South Africa
05.2024 - 07.2025

Sales Representative

Coca Cola Beverages South Africa
05.2022 - 04.2024

Sales Learner

Coca Cola Beverages South Africa
03.2021 - 04.2022

student advisor

IIE Rosebank College
01.2020 - 03.2020

Diploma - Commerce in Marketing Management

IIE Rosebank College

NQF Level 4 - Further Education and Training Certificate: Marketing

SERVICES SETA

Grade 12 - National Senior Certificate

H.F Tlou Secondary School

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