Summary
Work History
Education
Skills
References
Timeline
Generic
Memory Moyo

Memory Moyo

Business Administrator
Gauteng

Summary

I am Memory Moyo,and I have been working at Ellies till I was retrenched…I was with the company since 2012 holding positions such as ,sales consultant,data capturerswitch board operator,coordinator ,warranty administrator,call centre agent and buyer for stationary and consumables…I am an all rounder and I can add value into any business

Work History

Administrator

Ellies
  • Receiving customers warranties and going through them
  • Paying out customers if claims are valid
  • Compiling reports for customers and the auditors
  • Ordering of stationery and company consumables
  • Booking of customers information and making sure their information remains confidential
  • Working on Buyers reports making everything tallies with what is required

Procurement Officer

Ellies
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic

Call Center Agent

Ellies
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Maintained accurate records of customer interactions, documenting details for future reference and quality assurance purposes.
  • Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

Education

Diploma - Purchase and Supply

Zedco

Call center Certificate - undefined

Hilltop College

Office Administration - undefined

Speciss College

Skills

Proficiency in Data Entry

References

  • Keren Odendaal, 0726972942
  • Kevin Foyn, 0720395033

Timeline

Diploma - Purchase and Supply

Zedco

Call center Certificate - undefined

Hilltop College

Office Administration - undefined

Speciss College

Administrator

Ellies

Procurement Officer

Ellies

Call Center Agent

Ellies
Memory MoyoBusiness Administrator