Melusi Meluleki Ndwandwe
Pretoria
Summary
Dynamic professional with a strong background in customer engagement and effective communication, honed at The Web Foundation. Proven ability to enhance customer experiences through in-depth product knowledge and team collaboration. Successfully trained new staff, fostering a culture of excellence and support in sales techniques.
Overview
11
11
years of professional experience
Work History
Bartender
Cock and shoot
Pretoria
11.2024 - Current
- Prepared and served beverages to customers at a busy bar.
- Maintained cleanliness and organization of the bar area.
- Assisted customers with drink selections and provided recommendations.
Salesperson
The Web Foundation
Pretoria
01.2016 - Current
- Developed strong product knowledge to enhance customer service experiences.
- Assisted customers in selecting products that meet their needs.
- Trained new staff on sales techniques and customer engagement strategies.
- Maintained a clean and organized sales floor to promote a positive shopping environment.
Teacher Assistant
Ngoza Primary School
Olundi
03.2023 - 09.2023
- Assisted teachers in classroom management and student engagement activities.
- Developed and marked lesson plans for effective classroom instruction
- Assisted teachers in classroom management and lesson preparation.
- Supported students with learning activities and individualized instruction.
- Organized educational materials and resources for classroom use.
Education
National Diploma - Retail Business Management
Tshwane University of Technology
Grade12 -
Voortrekkerhoogte High School
Skills
- Product knowledge
- Inventory management
- Customer engagement
- Team collaboration
- Effective communication
Personal Details
Home language: Zulu, Other languages: English,Tswana
References
- N.E Ndlovu - Ceo of The Web foundation, 079 080 6112
- B.E Mtshali - Ngoza Primary School Principal, 072 795 9329
- Kwanda M - Cock and Shoot manager, 076 747 1167
Languages
English
Advanced
C1
Afrikaans
Beginner
A1
Zulu
Proficient
C2
Setswana
Beginner
A1
Timeline
Bartender
Cock and shoot
11.2024 - Current
Teacher Assistant
Ngoza Primary School
03.2023 - 09.2023
Salesperson
The Web Foundation
01.2016 - Current
National Diploma - Retail Business Management
Tshwane University of Technology
Grade12 -
Voortrekkerhoogte High School