Microsoft
MELUSI OLIFANT
Customer service/Attendant
Pietermaritzburg
Summary
Committed to fostering positive interactions and ensuring each customer leaves with a satisfying and personalized service encounter. Motivated Sales Assistant dedicated to providing excellent customer service. Possessing a keen understanding of product knowledge and effective communication skills. Skilled at helping customers find the products and services they need. Organized, detail-oriented, and empathetic to customer needs. Striving to address inquiries and resolve issues promptly.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Sales Assistant
Pep Clothing
05.2024 - 11.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Fryer
Krispy King
11.2023 - 01.2024
- In my role as a fryer, I ensure the proper operation and maintenance of fryers in the kitchen
- I monitor cooking times and temperatures to guarantee the quality and safety of fried food
- As a fryer, I follow established recipes and portion sizes to maintain consistency in food preparation
- It's my responsibility to keep the fryer area clean and well-organized, adhering to food safety and hygiene standards
Service assistant
Regnostalnol investments
10.2022 - 01.2023
- As a sales assistant, I greet customers warmly, creating a welcoming environment in the store
- I assist customers in finding products, providing information on features and benefits
- Handling cash transactions is part of my role, operating the cash register accurately and providing change
- Actively engaging with customers, I address inquiries and offer valuable product recommendations for a personalized shopping experience
Pick and packer
Olifants Logistix
11.2018 - 01.2019
- Prepare orders by picking items from shelves according to provided lists
- Ensure accuracy in the selection and packing of products for shipment
- Utilize packaging materials efficiently to secure items for safe transport
Education
Bachelors of education - SP&FET; Languages
Central university of technology
Bloemfontein 02.2019 - Current
National senior certificate - undefined
Edendale Technical High School
Pietermaritzburg 01.2014 - 11 2018
Skills
Strong communication skills
Certification
National senior certificate, 01/01/19, I received a bachelor pass for my grade 12 results.
Locationofbirth
Pietermaritzburg, KwaZulu-Natal
Personal Information
- Date of Birth: 01/08/00
- Gender: Male
- Nationality: South African
- Marital Status: Single
Software
Excel
References
Nathi Olifant
Olifants Logistix, Durban
071 602 6478, info@olifantslogistix.co.za
Noluvuyo Zaca
Regnostalnol investments, Bloemfontein
0603700573, Regnostalnol@gmail.com
Basma Foy-saad
Krispy king, Bloemfontein
+27 (84) 722-1922
Sbongile
Pep store, Mimosa mall, Bloemfontein.
+27 (51) 444-6959
Timeline
Sales Assistant
Pep Clothing
05.2024 - 11.2024
Fryer
Krispy King
11.2023 - 01.2024
Service assistant
Regnostalnol investments
10.2022 - 01.2023
Bachelors of education - SP&FET; Languages
Central university of technology
02.2019 - Current
Pick and packer
Olifants Logistix
11.2018 - 01.2019
National senior certificate - undefined
Edendale Technical High School
01.2014 - 11 2018
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