Microsoft
MELUSI OLIFANT
Customer service/Attendant
Pietermaritzburg
Summary
Committed to fostering positive interactions and ensuring each customer leaves with a satisfying and personalized service encounter. Motivated Sales Assistant dedicated to providing excellent customer service. Possessing a keen understanding of product knowledge and effective communication skills. Skilled at helping customers find the products and services they need. Organized, detail-oriented, and empathetic to customer needs. Striving to address inquiries and resolve issues promptly.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
4
4
Languages
Work History
Sales Assistant
Pep Clothing
05.2024 - 11.2024
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
Fryer
Krispy King
11.2023 - 01.2024
- In my role as a fryer, I ensure the proper operation and maintenance of fryers in the kitchen
- I monitor cooking times and temperatures to guarantee the quality and safety of fried food
- As a fryer, I follow established recipes and portion sizes to maintain consistency in food preparation
- It's my responsibility to keep the fryer area clean and well-organized, adhering to food safety and hygiene standards
Service assistant
Regnostalnol investments
10.2022 - 01.2023
- As a sales assistant, I greet customers warmly, creating a welcoming environment in the store
- I assist customers in finding products, providing information on features and benefits
- Handling cash transactions is part of my role, operating the cash register accurately and providing change
- Actively engaging with customers, I address inquiries and offer valuable product recommendations for a personalized shopping experience
Pick and packer
Olifants Logistix
11.2018 - 01.2019
- Prepare orders by picking items from shelves according to provided lists
- Ensure accuracy in the selection and packing of products for shipment
- Utilize packaging materials efficiently to secure items for safe transport
Education
Bachelors of education - SP&FET; Languages
Central university of technology
Bloemfontein 02.2019 - Current
National senior certificate - undefined
Edendale Technical High School
Pietermaritzburg 01.2014 - 11 2018
Skills
Strong communication skills
Problem solving
Time management
Computer literacy
Empathy
Team work
Product knowledge
Adaptability
Positive attitude
Cash Handling
Stocking and replenishing
Point of sale operation
Flexible and Adaptable
Multitasking Abilities
Attention to Detail
Certification
National senior certificate, 01/01/19, I received a bachelor pass for my grade 12 results.
Locationofbirth
Pietermaritzburg, KwaZulu-Natal
Personal Information
- Date of Birth: 01/08/00
- Gender: Male
- Nationality: South African
- Marital Status: Single
Software
Excel
References
Nathi Olifant
Olifants Logistix, Durban
071 602 6478, info@olifantslogistix.co.za
Noluvuyo Zaca
Regnostalnol investments, Bloemfontein
0603700573, Regnostalnol@gmail.com
Basma Foy-saad
Krispy king, Bloemfontein
+27 (84) 722-1922
Sbongile
Pep store, Mimosa mall, Bloemfontein.
+27 (51) 444-6959
Timeline
Sales Assistant
Pep Clothing
05.2024 - 11.2024
Fryer
Krispy King
11.2023 - 01.2024
Service assistant
Regnostalnol investments
10.2022 - 01.2023
Bachelors of education - SP&FET; Languages
Central university of technology
02.2019 - Current
Pick and packer
Olifants Logistix
11.2018 - 01.2019
National senior certificate - undefined
Edendale Technical High School
01.2014 - 11 2018