Mellissa Botha
HR Operations Coordinator
Johannesburg
Summary
Highly capable of managing multiple projects simultaneously. Can work well in a team and independently. Adapt easy to change exceptional research and organizational skills enthusiastic, hard-working, with a capacity to learn fast. A detail oriented,self-starter who can work independently.Decision making skills & Attention to detail.
Overview
10
10
years of professional experience
3
3
Languages
Work History
Beauty Advisor 40 HR
CLARINS -Woolworths Canal Walk/Tygervalley
12.2013 - 12.2016
- Co-ordinate monthly events Assisting customers with queries Maintain company merchandising and lay-out standards Recruit new customers Sales Build clientele /customer loyalty Facials
Store Manager
TFG Fabiani Boutique,V&A Waterfront
10.2017 - 07.2018
- Store size 950 sq Managed 5 staff complement Managed administration Served and assisted customers Sales Resolving any queries/questions Rostering staff Overall responsible for store and team Cash-up (dailyI Stock Management Strategies for pushing sales 1eekly training Growth development Adhering to company policies and procedure Ensure that OHASA is always updated
PA to Managing Director
Sharemont Investments -ZA
08.2018 - 03.2019
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution
- Proved successful working within tight deadlines and a fast-paced environment
- Cultivated interpersonal skills by building positive relationships with others
- Proven ability to learn quickly and adapt to new situations.
Retail Boutique Manager
HOUSE OF BUSBY -Karen Millen
04.2019 - 09.2019
- Managed 5 staff complement Managed administration Served and assisted customers Sales Resolving any queries/questions Rostering staff Overall responsible for store and team Cash-up (dailyI Stock Management Strategies for pushing sales 1eekly training Growth development Adhering to company policies and procedure Ensure that OHASA is updated Ensuring store is compliant
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
Festive Beauty Sales Consultant (Temp)
African Sales Company
01.2019 - 01.2020
- Co-ordinate monthly events Assisting customers ( with products and queriesI Maintain company merchandising and lay-out standards Recruit new customers Successfully completed luxury sales training in Make-up ,Skincare and Fine Fragrances Daily makeovers Achieve monthly targets set by management
Make-Artist / Sales
African Sales Company-Fenty
05.2022 - 08.2022
- (Fourways Mall Sales Make-up Application Planning of events Housekeeping Rostering /Scheduling Report end of day sales Wgures to Area manager and National Sales Manager Strategize to achieve monthly counter target Build customer loyalty Live out brand values and expectations Practice necessary hygiene standards Follow company policies and procedures, Answering company telephone Running errands Photocopies/printing documents 1elcoming and greeting guests Making coffee Cleaning 1orked with clients to understand desired outcomes and requirements.
Operations Executive
Richemont-Montblanc Supply Chain
11.2022 - 08.2023
- Resolve pricing, delivery, returns and information discrepancies Creating Purchase Orders /Sales Orders Liase with all vendors /suppliers on orders processed Manage all master data, e.g., product master,price lists, serialised products Handle business system queries on quotes, price agreements, sales orders, purchase orders, stock, price, vendor pricing Review daily reports such as stock on hand, open orders, backorders, ageing, product view, product performance and resolve discrepancies on these reports Log cases with vendor and warehouse to expedite urgent orders.
Area Manager of Operations
AMAZI
08.2022 - 10.2022
- Traveled to over 7 around JHB and PTA locations per week to manage each store and perform reviews of individual managers and employees.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Developed processes to save on costs and prevent losses.
- Hiring of new staff
- Managed +- 20 staff complements
- Presenting /Pitch brand to different management ( Woolworths)
- Negotiated contracts and agreements to optimize cost savings and efficiency.
- Collaborated with cross-functional teams to align operations with corporate objectives.
- Spearheaded operational procedures and processes to improve efficiency and optimize operations.
HR Operations Coordinator
Richemont
09.2023 - Current
- Take care of new hire paperwork and logistics ' setting up designated workstations, computer logins, email addresses, etc
- Serve as point person for all new employees inquiries
- Maintain accurate and up-to-date employee records, including personal information, employment contracts documentation
- Assist with day to day HR Operations and duties
- Assist with Payroll process and data (e.g Timesheets and incentives
- Provide support and Wnd solutions for queries made by new hire staff and existing employees
- Record keeping/data
- Arrange interview dates with Management for possible new hires.
Counter Manager
Sisley
01.2017 - 09.2017
- Recommended, selected and helped locate or obtain specific merchandise based on customer needs and desires.
- Sold merchandise through effective customer service techniques and professional selling skills to reach productivity goals.
- Operated cash register to accurately complete customer financial transactions.
- Prepared and implemented effective calendar for product line on monthly basis and managed all promotions.
- Performed daily department re-merchandising, price markdowns and merchandise transfers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Belhar High School
01.2008 - 12.1992
Skills
Managementundefined
Details
Mellissa Botha, Johannesburg, South Africa, 0827775766, mellissa.botha@rlgafrica.com
References
Reference are available upon request.
Timeline
HR Operations Coordinator
Richemont
09.2023 - Current
Operations Executive
Richemont-Montblanc Supply Chain
11.2022 - 08.2023
Area Manager of Operations
AMAZI
08.2022 - 10.2022
Make-Artist / Sales
African Sales Company-Fenty
05.2022 - 08.2022
Retail Boutique Manager
HOUSE OF BUSBY -Karen Millen
04.2019 - 09.2019
Festive Beauty Sales Consultant (Temp)
African Sales Company
01.2019 - 01.2020
PA to Managing Director
Sharemont Investments -ZA
08.2018 - 03.2019
Store Manager
TFG Fabiani Boutique,V&A Waterfront
10.2017 - 07.2018
Counter Manager
Sisley
01.2017 - 09.2017
Beauty Advisor 40 HR
CLARINS -Woolworths Canal Walk/Tygervalley
12.2013 - 12.2016
Belhar High School
01.2008 - 12.1992
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