MELLISA MOKOENA
Logistics Coordinator
Northriding
Summary
Experienced customer service professional bringing five years of coordinating shipments, collaborating with freight carriers and managing customer needs. Meticulous, resilient and flexible in handling diverse issues. Knowledgeable about transport regulations and standards. Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Logistics Coordinator
ALSITYPE (PTY) LTD
RANDBURG
07.2017 - Current
- Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
- Tracked orders and notified customers of status or potential delays.
- Scheduled and coordinated truck, ship and air transport to maximize productivity and maintain organized calendar.
- Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Performed regular audits and assessments of logistics processes to identify weaknesses, improve supply chain operations and minimize waste.
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated monthly performance reports to track and analyze shipping trends.
- Developed strategies to optimize utilization of available resources.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Negotiated freight rates with third-party vendors to acquire cost-effective contracts.
- Registered vendors and customers on database to maintain updated roster.
- Liaised with internal and external stakeholders to facilitate smooth operations.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Identified opportunities for inventory reductions.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Devised routing plans and schedules to facilitate safe and timely delivery of goods.
- Built and established relationships with staff and vendors.
- Managed inventory levels to verify availability of stock for customer orders.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Generated documentation and information required for customer shipments.
Education
Bachelors -
Oxford Combined College
01.2013 - 11.2013
National Diploma - Transportation management
University of Johannesburg
02.2014 - 12.2016
Baccalaureus Technologiae Degree - undefined
University of Johannesburg
02.2018 - 12.2018
Skills
Critical thinking and problem solvingDecision MakingMicrosoft ExcelEffective Time ManagementFast LearnerAbility to Work Under PressureCustomer ServiceSchedulingInterpersonal SkillsMicrosoft Office WordProblem SolvingCreativityMicrosoft PowerPointTime ManagementAbility to MultitaskCommunicationMicrosoft OfficeCommunication SkillsRoute Management Services
Operational efficiency
Deadline and scheduling management
Inventory management procedures
Shipping Documentation
Spreadsheet tracking
Data Entry
Document preparation
Flexible and Adaptable
Timeline
Baccalaureus Technologiae Degree - undefined
University of Johannesburg
02.2018 - 12.2018
Logistics Coordinator
ALSITYPE (PTY) LTD
07.2017 - Current
National Diploma - Transportation management
University of Johannesburg
02.2014 - 12.2016
Bachelors -
Oxford Combined College
01.2013 - 11.2013