To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Hi, I’m
Melissa Sorour
Broker Consultant
Alberton
Summary
Overview
16
years of professional experience
Work History
SA Underwriters
Brokers Consultant
11.2013 - Current
Job overview
- Accountability to successfully achieve the objectives set out fot the Company in meeting specific client requirements, the required budget year on year
- To maintain a healthy profitable relationship with brokers
- Relationship building with the company’s business partners and clients
- Resolves Broker complaints/problems and ensures that a broker complaint is settled to the satisfaction of the broker
- Promotes a client and service orientated culture
- Deliver client service constantly within the agreed service levels
- Report monthly on the business unit’s performance
- Quotes and leads target made
- New business growth
- Commercial growth
- Growth in my area
- Brokers visits and feedback
- Time keeping
- New broker- sign up
- Broker training on all products
- Calling on 6 brokers per day
- Monthly meeting with broker
- Look for new opportunities to increase business and market share.
- Managed time efficiently in order to complete all tasks within deadlines
- Resolved problems, improved operations and provided exceptional service
- Demonstrated strong organizational and time management skills while managing multiple projects
- Demonstrated creativity and resourcefulness through the development of innovative solutions
- Developed and maintained courteous and effective working relationships
Figures Modeling Agency
Franchise Owner
01.2009 - 01.2014
Job overview
- Benoni
- In 2004 I was awarded an International Modeling contract – which enabled me to travel to Greece
- Subsequently, after returning to South Africa and completing my Matric Certificate, I ventured into the Figures Modeling agency franchise
- I am currently the owner of the Figures modelling agency in Benoni
- I employ teachers to run the business on a day-to-day basis.
- Managed labor, inventory and overhead costs effectively to maintain business profitability
- Recruited and developed successful leadership staff to handle day-to-day business operations
- Calculated and submitted on-time and accurate royalty payments to corporate office to maintain franchise in good standing
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers
- Developed and implemented marketing strategies to generate new customers and increase sales and profit margins
Nu, Tog Trading
Sales Representative
02.2012 - 10.2013
Job overview
- General sales and marketing duties including:
- Promoting the services of Nu-Tog trading, PPE, safety gear, corporate clothing and branding
- Doing deliveries and packing when needed
- Developing sustainable, good relationships with clients to ensure that they utilize the services offered
- Cold calling
- Developed and delivered engaging sales presentations to convey product benefits
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Developed and implemented marketing plans to increase brand awareness and drive sales
- Negotiated contracts with clients and developed relationships with key personnel
- Managed customer accounts to secure customer satisfaction and repeat business
- Developed and implemented sales strategies to increase profits
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Used customer insights to develop innovative sales strategies to increase sales
- Developed, maintained and utilized diverse client base
- Achieved or exceeded company-defined sales quotas
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor
- Developed and maintained strong working relationships with professionals within assigned territory
Ample Insurance Brokers
Sales Representative
09.2010 - 01.2012
Job overview
- General sales and marketing duties including:
- Promoting the services of Ample Insurance brokers to new and used car dealerships around Johannesburg and surrounding areas
- Developing sustainable, good relationships with clients to ensure that they utilize the services offered
- Cold calling
- Reason for leaving: Career Growth
Killian Insurance Brokers
Sales and Marketing Consultant
04.2010 - 08.2010
Job overview
- General Sales and marketing duties including:
- Promoting the services of Killian Insurance brokers to new and used car dealerships around Johannesburg and surrounding areas
- Developing sustainable, good relationships with clients to ensure that they utilize the services offered.
Homemakers Investment Property
Sales Consultant
01.2010 - 04.2010
Job overview
- General Sales and marketing duties relating to property sales, including:
- It was my responsibility to sell advertising space in the magazine to local estate agents
- Cold calling on estate agents to inform them of the magazine, and why our product may be beneficial for their use
- Reason for leaving: My contract ended
University of Johannesburg
Student
01.2008 - 12.2008
Job overview
- I enrolled to complete a BA Degree with the University of Johannesburg
- After completion of my first year’s studies I was given the opportunity to start my own business.
London
Waitress, Bartender, Assistant Chef
05.2007 - 12.2007
Job overview
- Crixus Event Management
- Working holiday in Scotland and, My services of Waitressing, Bartending and Assistant Chef was utilized on a need- to- use basis over the 7th month period
- I was part of a group of +-45 South Africans servicing the below mentioned events, which involved very long hours and physical work
- Crixus Event Management obtained the rights to manage the following exclusive events:
- Chelsea Flower Show
- Lords Cricket
- Ascot Horseracing
- The Oval
- The British Open (Golf)
- Wimbledon
- Windsor Horseracing
- The Royal Airshow
- Stella Artois
- Reason for leaving: I returned to South Africa
Botha & RoodtMarco
Administrator
01.2007 - 04.2007
Job overview
General administrator
Job overview
- Including:
- Filing
- Answering of telephones
- Dealing with clients on a daily basis
- Temporary position – the business belongs to Mr Pretorius (my father)
- Reason for leaving: I obtained a working holiday visa for the
Education
Matric CERTIFICATE
University Overview
- Afrikaans
- English
- Biology
- Economics
- Business Economics
- Hotel and Catering
Skills
Problem-Solving
undefinedTimeline
Brokers Consultant
SA Underwriters
11.2013 - Current
Sales Representative
Nu, Tog Trading
02.2012 - 10.2013
Sales Representative
Ample Insurance Brokers
09.2010 - 01.2012
Sales and Marketing Consultant
Killian Insurance Brokers
04.2010 - 08.2010
Sales Consultant
Homemakers Investment Property
01.2010 - 04.2010
Franchise Owner
Figures Modeling Agency
01.2009 - 01.2014
Student
University of Johannesburg
01.2008 - 12.2008
Waitress, Bartender, Assistant Chef
05.2007 - 12.2007
Administrator
Botha & Roodt
01.2007 - 04.2007
General administrator
Matric CERTIFICATE
11.2006
Similar Profiles
Ted PatstonTed Patston
Lloyd's of London Insurance market experience at Multiple Brokers and UnderwritersLloyd's of London Insurance market experience at Multiple Brokers and Underwriters
Maddox BerksonMaddox Berkson
Assistant Underwriter at Bass UnderwritersAssistant Underwriter at Bass Underwriters
David FigeDavid Fige
V.P of Business Development at All Insurance Underwriters, Inc.V.P of Business Development at All Insurance Underwriters, Inc.
FELICIA BASITSANA KGOPANEFELICIA BASITSANA KGOPANE
Literacy Teacher at SPARK AlbertonLiteracy Teacher at SPARK Alberton
Astrid Megan MayneAstrid Megan Mayne
Junior Conveyancing Secretary at LMW AttorneysJunior Conveyancing Secretary at LMW Attorneys