Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Melissa Ndaya

Melissa Ndaya

Sales Consultant
Johannesburg

Summary

Offering solid foundation in organizational skills and attention to detail, eager to learn and develop in administrative environment. Brings ability to quickly grasp new concepts and software applications, ensuring smooth transition into role. Ready to use and develop communication and time management skills in Desired Position role.

Overview

8
8
years of professional experience
2
2
Languages

Work History

Administration Clerk

Impumelelo Promotion
02.2023 - 02.2025
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Followed up with existing customers to provide additional support and address concerns.
  • Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
  • Handled incoming phone calls and answered questions from callers.
  • Reduced errors in data entry tasks through diligent attention to detail and thorough verification procedures.

Casual Worker

Volpes
02.2023 - 06.2023
  • Followed instructions and procedures to complete assigned tasks.
  • Worked fast to complete tasks and meet daily deadlines.
  • Maintained work areas by cleaning and straightening for maximum productivity and safety.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust.
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

Promoter

Tradeway
06.2022 - 11.2022
  • Managed promotional booth setup, creating attractive displays to draw in potential customers.
  • Provided product samples, coupons and informational brochures to persuade people to buy products.
  • Identified interested and qualified customers to provide potential customers with additional information regarding product.
  • Identified potential marketing opportunities to increase brand awareness.
  • Developed strong relationships with potential customers for improved brand awareness and loyalty.
  • Boosted product sales by demonstrating product features and benefits during promotional events.
  • Provided valuable feedback to management regarding consumer preferences and competitor activities at promotional events.
  • Worked with team to achieve sales goals for products.

Sales Consultant

Intouch Music Store
02.2019 - 02.2020
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Responded to telephone and in-person requests for information.
  • Provided sales and customer service assistance to walk-in traffic
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
  • Stayed knowledgeable on latest Product or Service innovations and technological advancements through continuous training.

Sales Assistant

London Pie
03.2018 - 05.2018
  • Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
  • Increased sales by building strong customer relationships and providing excellent service.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.

Kitchen Hand

Anat Restaurant
06.2017 - 01.2018
  • Followed recipes and chef instructions to prepare food correctly.
  • Plated and presented food following chef requirements.
  • Collaborated with other kitchen staff members to ensure smooth workflow during peak dining hours.
  • Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
  • Demonstrated adaptability by quickly learning new techniques, recipes, and procedures as required for various culinary tasks.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Ensured cleanliness and sanitation by thoroughly washing dishes, utensils, and kitchen equipment.

Education

Moses Mnisi High School
Bushbuckridge, South Africa
2016

Skills

Schedule oversight

Accomplishments

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Timeline

Administration Clerk

Impumelelo Promotion
02.2023 - 02.2025

Casual Worker

Volpes
02.2023 - 06.2023

Promoter

Tradeway
06.2022 - 11.2022

Sales Consultant

Intouch Music Store
02.2019 - 02.2020

Sales Assistant

London Pie
03.2018 - 05.2018

Kitchen Hand

Anat Restaurant
06.2017 - 01.2018

Moses Mnisi High School

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Melissa NdayaSales Consultant