WORKING WITH THE YOUTH IN OUR COMMUNITY
Melissa Andrews
Administration
Cape Town
Summary
Dynamic and detail-oriented professional with experience at National Coloured Congress, excelling in office administration and customer service. Proven ability to enhance productivity through effective time management and organizational skills. Adept at utilizing Excel for expense reporting and maintaining meticulous documentation, ensuring seamless operations and positive client interactions.
Overview
17
17
years of professional experience
2
2
Certifications
Work History
Secretary's Assistant
National Coloured Congress (STEENBERG)
01.2021 - Current
- Facilitated smooth office operations through diligent maintenance of office supplies inventory and placing orders when necessary.
- Expedited document processing by utilizing office equipment such as scanners, photocopiers, and fax machines with proficiency.
- Increased meeting productivity by preparing agendas, taking detailed minutes, and distributing necessary materials in advance.
- Ensured timely completion of reports by proofreading, editing, and submitting documents as requested by the Secretary.
- Managed filing system, entered data and completed other clerical tasks.
- Volunteered to help with special projects of varying degrees of complexity.
Shop Assistant/ Dispatch Assistant
Freedom Threads Clothing
01.2009 - 10.2021
- Remained calm and composed in tense situations involving angry or upset customers.
- Completed daily tasks accurately and on-time to support shop needs.
- Assisted customers in locating items, ensuring a positive shopping experience.
- Greeted customers entering store and offered assistance with requirements.
- Checked incoming orders and organized new stock.
- Contributed to team success by supporting colleagues during peak periods or staff shortages.
- Helped managers with daily checklists and last-minute requirements.
- Provided administrative support to the dispatch team, including maintaining organized documentation systems for easy reference.
- Processed invoices and payments for dispatched orders to provide proof of transaction.
Education
No Degree - Computer Applications Development
WHERE RAINBOWS MEET
VRYGROND,CAPRICORN 04.2001 -
High School Diploma -
South Peninsula College
Muizenberg, South Africa 04.2001 -
Skills
Customer service
Certification
[Area of certification] Training - [Timeframe]
Interests
DRESS MAKER
MAKING CREATIVE DESIGN
FROM A PICTURE I CAN DO THE EXACT GARMENT
EVEN MAKE MY OWN PATTERNS
AFTER ALL I DO MY OWN SEWING
Timeline
Secretary's Assistant
National Coloured Congress (STEENBERG)
01.2021 - Current
Shop Assistant/ Dispatch Assistant
Freedom Threads Clothing
01.2009 - 10.2021
No Degree - Computer Applications Development
WHERE RAINBOWS MEET
04.2001 -
High School Diploma -
South Peninsula College
04.2001 -
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