Melisizwe Cele
Tattoo Artist
Pretoria
Summary
Reliable Tattoo Artist adept at completing both custom designs and walk-in work. Highly effective staying on task in fast-paced environments. Flexible schedule to work long hours. Proactive Appointment Setter with exceptional sales and customer service strengths. Creative Social Media Coordinator with positive attitude and great background in cultivating positive online presences across multiple social platforms. Successful developing and managing ever-changing social media content calendars for multiple sites. Coordinates well with graphics team and marketing group to meet objectives.
Overview
10
10
years of professional experience
Work History
Social Media Manager
Rebel Ink Tattoos
10.2023 - Current
- Developed targeted advertising campaigns, driving website traffic and generating leads.
- Increased brand awareness by developing and implementing effective social media strategies.
- Provided exceptional customer service through timely and thoughtful responses to user comments and messages.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Coordinated influencer partnerships, leveraging their reach to expand brand visibility.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Facilitated live events such as Q&A sessions or product launches on various social platforms engaging audiences directly.
Appointment Scheduler
Rebel Ink Tattoos
10.2023 - Current
- Collaborated with team members to ensure full coverage and optimal scheduling of appointments across departments.
- Reduced no-show rates by consistently following up with clients prior to their scheduled appointments.
- Provided excellent customer service through attentive listening, empathetic communication, and efficient problem-solving during the scheduling process.
- Developed strong relationships with clients, providing personalized service when booking, rescheduling, or canceling appointments.
- Optimized available time slots by proactively identifying opportunities to fill cancellations or last-minute openings.
Store Manager
Rebel Ink Tattoos
10.2023 - Current
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Tattoo Artist
Clients
03.2014 - Current
- Demonstrated adaptability by working with various equipment types depending on the specific requirements of each project.
- Ensured compliance with state regulations regarding licensing, permitting, sanitation guidelines throughout all aspects of the business operation.
- Developed strong rapport with clients, leading to repeat business and positive word-of-mouth referrals.
- Assisted in managing the studio''s social media presence, showcasing completed tattoos and promoting upcoming events.
- Enhanced client satisfaction by providing exceptional custom tattoo designs tailored to individual preferences.
- Educated clients on proper aftercare procedures, minimizing complications and promoting optimal healing results.
- Participated in local tattoo conventions, showcasing talent and expanding professional network within the industry.
- Maintained a clean and hygienic workspace, adhering to industry standards and ensuring client safety.
- Responsible for social media management.
- Scheduling of appoinments and ensuring that the deadlines are met.
- Ensuring that all equipment and tools required are always there on time and making sure operations run smoothly.
- Increased studio''s clientele base through consistent high-quality work and outstanding customer service.
- Mentored junior artists by sharing knowledge of techniques, tools, and best practices for successful tattooing careers.
Education
No Degree - Management Science
Tshwane University of Technology
Pretoria 04.2001 -
High School Diploma -
Benoni Christian School
Benoni 04.2001 -
Skills
Content Development
undefinedTimeline
Social Media Manager
Rebel Ink Tattoos
10.2023 - Current
Appointment Scheduler
Rebel Ink Tattoos
10.2023 - Current
Store Manager
Rebel Ink Tattoos
10.2023 - Current
Tattoo Artist
Clients
03.2014 - Current
No Degree - Management Science
Tshwane University of Technology
04.2001 -
High School Diploma -
Benoni Christian School
04.2001 -
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