Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MELEZWA MAFU

MELEZWA MAFU

Data Quality
Cape Town

Summary

Data Quality Specialist | Oracle Certified | Proven Experience in Master Data Stewardship at PwC

Proactive data management professional with a strong track record of improving data accuracy and business operations. Seeking to bring my growing technical skills and strategic thinking to higher-impact projects, with a focus on enabling better data-driven decisions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Data Quality Analyst

PwC
07.2021 - Current
  • Maintain Centralized Systems: Manage territory or regional systems to ensure consistent client data management across all Lines of Service (LoS).
  • Data Quality and Accuracy: Ensure that operational processes are in place to create master data accurately and without duplication.
  • Support Client-Facing Teams: Enable client-facing teams by ensuring they only need to input minimal information, such as basic business card details, to initiate client creation processes.
  • Conduct routine updates.
  • Verify data as required.
  • Apply professional judgment for complex cases
  • Investigate Data Discrepancies: Take responsibility for investigating and resolving discrepancies in data identified across various systems or sources.
  • Client Master Data Updates: Modify client master data upon approval from client-facing teams and/or Risk & Quality (R&Q) specialists, depending on the specific data attributes.
  • Perform Data Maintance
  • Improved data quality by implementing rigorous validation processes and automated checks.
  • Enhanced data accuracy through meticulous review and cleansing of large datasets.
  • Increased efficiency in data analysis by creating custom scripts and macros for automating repetitive tasks.
  • Created custom dashboards for real-time monitoring of key performance indicators related to data quality management efforts.
  • Reduced errors in critical business decisions by proactively identifying data inconsistencies and ensuring their rectification.
  • Championed a culture of continuous learning within the team, encouraging skill development and knowledge sharing around emerging industry trends.
  • Collaborated with cross-functional teams to identify data discrepancies and develop solutions for improvement.

Billing Administrator

PwC
01.2020 - 07.2021
  • Escalate issues to Africa Customer Billing Lead when necessary to ensure there are no delays in processing.
  • Support with billing operations such as project costs and project costs adjustments where required.
  • Monitor that invoices and credit notes are processed through the system as ‘on-demand' via the system by the client.
  • Assist Africa Customer Billing Lead as operational team subject matter experts of any system implementation and/or system improvement requirements as and when required.
  • Maintain billing records in adherence with PwC's policy
  • . Ensure accuracy and quality of billing process.
  • Liaise with Project set up and maintenance team to maintain data quality standards.
  • Ensure proper invoice creation process is adhered to by the Billing team.
  • Monitor and adherence to compliance to Billing team's specific SLAs.

Education

National Diploma Financial Management

Boland College
Stellenbosch, South Africa
07-2021

Skills

Data Quality Management

Certification

Oracle Cloud Infrastructure Generative AI Professional

Timeline

Oracle Cloud Infrastructure Generative AI Professional

05-2024

Data Quality Analyst

PwC
07.2021 - Current

Billing Administrator

PwC
01.2020 - 07.2021

National Diploma Financial Management

Boland College

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