MELANIE ERASMUS
Krugersdorp
Overview
30
30
years of professional experience
Work History
Senior Customer Support Administrator
ABSOLUTE AVIATION PTY LTD - ABSOLUTE SERVICE CENTRE
Gauteng
09.2023 - 07.2025
- Provided quoting and customer support for major clients to enhance service delivery.
- Engaged clients face-to-face to discuss quotes and event details.
- Assisted with invoice processing, billing, and warranty management for parts.
- Collaborated closely with team of AMEs to ensure project success.
- Supervised two junior staff members, fostering professional development.
- Completed three-day SACAA CATS and CARS course at Cranefield Aviation Training.
Internal Bank Administrator
TIGA SERVICES PTY LTD
Gauteng
08.2020 - 08.2023
- Supported office and administrative functions for husband's company as needed.
- Facilitated asset-based finance, working capital solutions, and vehicle finance for clients.
- Aided in vehicle repossessions and managed transport brokering and insurance processes.
Internal bank administrator, P.A to Directors and H.R and Finance roles
DYNAMIC TECHNOLOGIES
03.2013 - 07.2020
- Working with Sales Directors and sales representatives with all finance applications and bank correspondence, follow-ups, and regular feedback.
- Drawing up contracts and signing with clients.
- Submitting to banks and completing process till payout.
- Data capturing of bank contracts and information.
- Sales forecasting and budget reports.
- Client queries and last calls.
Admin Manager and Events Co-Ordinator
SILVERNIGHT CONFERENCE AND EVENTS COMPANY
01.2011 - 02.2013
- Assisting with all finance functions and assisting clients and running functions.
Principal Member
KESAMA PROPERTY MANAGEMENT
07.2007 - 12.2010
- Administration, Property Management, client viewing, and all paperwork and contracts.
- Invoicing, receipting, and internal bookkeeping.
- Advertising and managing the Maintenance team and staff at complexes.
- Sales of property.
Temp Position
NATIONAL AIRWAYS CORPORATION
Gauteng
02.2007 - 06.2007
- Customer Service, strong attention to detail, and email etiquette.
Fleet Sales Executive
IC AUTO - FIAT STRUBUNSVALLEY BRANCH
01.2005 - 01.2006
- Corporate Sales, and service, client viewing, and arranging all paperwork, contracts, hand-over, and delivery.
Account Executive
CANON SA - ISANDO RANCH
01.2004 - 01.2005
- Sales, invoicing, and customer service.
Major Accounts Executive
MOTION BUSINESS SOLUTIONS - XEROX WESTRAND CONCESSIONNAIRE
01.2001 - 01.2004
- Sales, cold-calling, invoicing client visits and stocktaking, and excellent customer service.
- Building sales portfolio to maximize turnover and profit.
Operations Manager 2IC
HEALTH AND RACQUET GROUP - BRYANPARK EXPRESS CLUB
01.1998 - 01.2000
- Operations and all functions within the club, assisted with sales and staff hiring and training, dealing with all customer complaints and queries.
Personnel Trainer, Aerobic and Fitness Instructor
HEALTH AND RACQUET GROUP - ROODEPOORT CLUB
01.1996 - 01.1998
- Training clients, giving aerobics and spin classes and assisting on the workout floor with clients and members.
Timeline
Senior Customer Support Administrator
ABSOLUTE AVIATION PTY LTD - ABSOLUTE SERVICE CENTRE
09.2023 - 07.2025
Internal Bank Administrator
TIGA SERVICES PTY LTD
08.2020 - 08.2023
Internal bank administrator, P.A to Directors and H.R and Finance roles
DYNAMIC TECHNOLOGIES
03.2013 - 07.2020
Admin Manager and Events Co-Ordinator
SILVERNIGHT CONFERENCE AND EVENTS COMPANY
01.2011 - 02.2013
Principal Member
KESAMA PROPERTY MANAGEMENT
07.2007 - 12.2010
Temp Position
NATIONAL AIRWAYS CORPORATION
02.2007 - 06.2007
Fleet Sales Executive
IC AUTO - FIAT STRUBUNSVALLEY BRANCH
01.2005 - 01.2006
Account Executive
CANON SA - ISANDO RANCH
01.2004 - 01.2005
Major Accounts Executive
MOTION BUSINESS SOLUTIONS - XEROX WESTRAND CONCESSIONNAIRE
01.2001 - 01.2004
Operations Manager 2IC
HEALTH AND RACQUET GROUP - BRYANPARK EXPRESS CLUB
01.1998 - 01.2000
Personnel Trainer, Aerobic and Fitness Instructor
HEALTH AND RACQUET GROUP - ROODEPOORT CLUB
01.1996 - 01.1998