Melanie Ballee
HR Officer
Alberton
Summary
A dedicated Human Resources professional with almost 16 years of diverse experience in HR administration, recruitment, and employee relations. Adept at crafting clear job specifications, managing recruitment processes, and maintaining precise documentation. Passionate about fostering supportive work environments while handling sensitive information with utmost confidentiality.
Overview
19
19
years of professional experience
Work History
HR Officer
Fermel (Pty) Ltd
05.2014 - 04.2025
- Job Specification Development: Collaborated with line managers to create precise job descriptions for vacancies.
- Recruitment & Interview Coordination: Utilized platforms (e.g., Careers24, Simplify HR) for CV screening, scheduling, and conducting interviews.
- Offer & Onboarding Process: Prepared job offers, dummy pay slips, employment contracts, and coordinated seamless induction sessions.
- Documentation & Compliance: Managed employee transfers, salary adjustments, and verification of trade qualifications through MIE.
- Industrial Relations & Reporting: Organized hearings, prepared warning/dismissal notices, and compiled weekly reports on industry and BEE matters.
- Employee Programs: Implemented Merseta learnerships, youth learner programs (Yes 4 Youth Learners), and supported employee wellness initiatives.
- Costing & Salary Adjustments: Prepared costing for salary increases and managed related correspondence in accordance with company policies.
HR Administrator
Fermel (Pty) Ltd
11.2008 - 05.2014
- Employee Onboarding: Conducted thorough inductions and supported performance management processes.
- Contract & Payroll Administration: Drafted employment contracts, managed salary modifications, and processed dummy payslips for budgeting purposes.
- Recruitment Processes: Posted vacancies, screened resumes, and actively participated in the interview process alongside managers.
- Documentation & Claims: Processed WCA claims, verified trade certificates with SAQA, and facilitated provident fund withdrawals and other claims.
- Employee Benefits: Assisted with managing disability and maternity claims through Momentum and MEIBC, and handled necessary employment documentation.
Medical Receptionist
DR Kriger and Partners
08.2007 - 11.2008
- Scheduled appointments accurately and handled cancellations or rescheduling.
- Served as the first point of contact for patients, managing inquiries and directing calls appropriately.
- Maintained up-to-date electronic health records and coordinated with providers for insurance verification.
Medical Receptionist
DR TJ Nel Inc.
10.2006 - 07.2007
- Efficiently scheduled appointments and managed phone calls to support patient coordination.
- Maintained and updated patient records, ensuring accuracy in electronic health records.
- Verified insurance eligibility prior to appointments to streamline billing processes.
- Collaborated with staff to ensure effective communication and smooth operational processes.
Education
Matric -
Greytown High School
Skills
Effective Communication
Personal Information
- License: Yes (Code08)
- Date of Birth: 10/12/87
- Nationality: South African
Timeline
HR Officer
Fermel (Pty) Ltd
05.2014 - 04.2025
HR Administrator
Fermel (Pty) Ltd
11.2008 - 05.2014
Medical Receptionist
DR Kriger and Partners
08.2007 - 11.2008
Medical Receptionist
DR TJ Nel Inc.
10.2006 - 07.2007
Matric -
Greytown High School
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