Figma
Melane Sithole
Product / User experience designer
Johannesburg
Summary
Professional UX designer with focus on creating seamless user interfaces and enhancing overall user satisfaction. Leveraged design thinking to craft intuitive interfaces, collaborating closely with cross-functional teams to ensure cohesive and effective design solutions. Recognized for adaptability and collaborative spirit, consistently contributing to project success and team dynamics.
Overview
4
4
years of professional experience
6
6
years of post-secondary education
2
2
Certification
Work History
UX design learner/intern
MakeReign
08.2023
User Experience Designer
FNB
Johannesburg
03.2026 - Current
- Conducted user research to gather insights and inform design decisions.
- Developed wireframes and prototypes to enhance user interface and experience.
- Collaborated with cross-functional teams to align on project objectives and design standards.
- Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
UX/UI Designer
Accenture
Johannesburg
09.2024 - 03.2026
- Conducted user research to gather insights and inform design decisions.
- Developed wireframes and prototypes to visualize design concepts effectively.
- Collaborated with cross-functional teams to align on project goals and deliverables.
- Utilized design tools such as Figma to create high-fidelity mockups.
- Implemented user testing sessions, analyzing feedback to refine designs iteratively.
- Established and maintained design systems to ensure consistency across products.
- Enhanced user experience by conducting thorough research and creating intuitive wireframes for digital products.
- Identified and addressed usability issues through heuristic evaluations, leading to product refinements that better served user needs.
- Conducted competitive analysis to identify UX/UI trends, incorporating best practices into product designs.
UX/UI Designer
DarkMatter
04.2024 - 08.2024
- Presented design concepts to executive leadership, effectively communicating rationale behind decisions and advocating for user-centric approaches.
- Incorporated feedback from stakeholders throughout the design process, resulting in tailored solutions that met business requirements.
- Researched and proposed new solutions to make website more user-friendly.
- Presented UX designs and solutions to senior staff, evangelizing for user-centric design decisions.
UX/UI Designer Freelancer
Twinkle, Markzuri Group
03.2022 - 01.2024
- Improved website conversion rates through strategic placement of call-to-action elements within UI designs.
- Collaborated with teammates to deliver valuable features meeting business and customer needs.
- Designed elevated and brand-right creative to achieve marketing and merchant objectives.
- Reduced project timelines by utilizing agile design processes, resulting in increased productivity without sacrificing quality.
- Integrated UI features complying with prescribed code standards and technical design guidelines.
- Conducted competitive analysis to identify UX/UI trends, incorporating best practices into product designs.
- Devised site maps and mockups for designs based on proven methodologies and end-user feedback.
- Developed interactive prototypes to validate designs, leading to faster iteration cycles and improved final products.
- Leveraged WordPress to design and update websites, landing pages and other digital assets to support communication and marketing strategies
Outbound sales Agent
USA Global Marketing
2 2021 - 9 2023
- Provided exceptional after-sales support by answering customer inquiries efficiently while ensuring their satisfaction with products or services purchased.
- Pitched products and services to potential customers, securing new deals and sales opportunities.
- Managed a high volume of outbound calls daily, maintaining a professional demeanor throughout each interaction.
Education
Bachelor of Arts in Environmental Management -
University of South Africa University
02.2020 - 10.2025
User Centered Design
Red And Yellow Creative Business School
South Africa08.2024
Certificate in UX Design
Coursera
2023
Certification
Google UX Design Professional Certificate, 02/05/2023, https://coursera.org/verify/professional-cert/5TYL5FLKCU39
Skills
UI and UX Design
Wireframe Design
Design thinking
Prototyping
Usability testing
User research
Scrum framework
Prompt engineering
Generative AI
Software
Photoshop
Powerpoint
Copilot
Timeline
User Experience Designer
FNB
03.2026 - Current
UX/UI Designer
Accenture
09.2024 - 03.2026
UX/UI Designer
DarkMatter
04.2024 - 08.2024
UX design learner/intern
MakeReign
08.2023
UX/UI Designer Freelancer
Twinkle, Markzuri Group
03.2022 - 01.2024
Bachelor of Arts in Environmental Management -
University of South Africa University
02.2020 - 10.2025
Outbound sales Agent
USA Global Marketing
2 2021 - 9 2023
User Centered Design
Red And Yellow Creative Business School
Certificate in UX Design
Coursera