Photography
(Meg) Kathleen Stewart
Marine And Nature Guide (24 Years Old)
Kenton On Sea
Summary
.
Nature guide professional with rich history of leading informative and engaging nature tours. Known for keen eye in identifying flora and fauna species, contributing to memorable guest experiences. Reliable team player, adaptable to changing environmental conditions, and skilled in both communication guest relations.
- offering 2,5 years experience
- Currently working so will need to give current employer 1 month notice
Overview
6
6
years of professional experience
4
4
Certifications
2
2
years of post-secondary education
Work History
Nature Guide
Kariega Game Reserve
12.2023 - Current
- Guided diverse groups through wildlife tours, enhancing guest experiences and promoting conservation awareness in natural environments.
- Collaborated with reserve management on sustainable practices, creating environmental stewardship among staff and visitors.
- Trained new guides on best practices for wildlife interaction and guest engagement, enhancing team effectiveness and service quality (interns).
- Engaged with guests to gather feedback, using insights to refine tour offerings and enhance overall guest satisfaction.
- Boosted guest satisfaction by providing tailored tours based on individual interests and abilities.
- briefed guests on safety protocols during tours, ensuring a secure environment for guests and wildlife alike.
- Assisted in the organization and facilitation of special events, such as birdwatching workshops or nature photography classes.
- Utilized multimedia resources such as maps, photographs, and audio recordings to enrich tour experiences for visually impaired guests or those with limited mobility.
Marine Guide
Marine Dynamics
08.2023 - 11.2023
- Guided marine tours, sharing knowledge about local wildlife and ecosystems to enhance visitor experiences.
- Assisted in maintaining safety protocols during excursions, ensuring compliance with industry regulations and standards.
- Engaged with guests to provide educational insights on marine life, fostering appreciation for environmental conservation.
- Developed strong communication skills while interacting with diverse groups, enhancing group dynamics and visitor satisfaction.
Volunteer Conservation and Wildlife Researcher
Selati Game Reserve
08.2022 - 11.2022
- Conducted wildlife surveys to assess species populations, contributing to conservation strategies and habitat management efforts.
- Collaborated with researchers to analyze ecological data, enhancing understanding of biodiversity within the reserve.
- Assisted in the development of wildlife monitoring protocols, improving data collection efficiency and accuracy.
- Implemented habitat restoration projects, leading to improved ecological balance and species diversity in targeted areas.
- Monitored and documented animal behaviors, contributing valuable insights to ongoing wildlife research and conservation efforts.
- Gathered and organized information for research purposes.
Waitress
The Country Bistro
01.2020 - 05.2020
- Delivered exceptional customer service by promptly addressing inquiries, resulting in positive dining experiences and repeat visits.
- Maintained cleanliness and organization of dining and service areas, ensuring a welcoming atmosphere for patrons.
- Collaborated with kitchen staff to ensure timely food delivery, enhancing service efficiency during peak hours.
- Managed cash and credit transactions accurately, contributing to the overall financial integrity of daily operations.
- Supported the management team in coordinating special events, enhancing overall guest engagement and restaurant visibility.
- Implemented feedback from customers to improve service quality and dining experience, fostering a customer-focused environment.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Education
High School Diploma -
Christ Church Preparatory School And College
Midrand, South Africa 01.2010 - 12.2019
Currently Working Towards My NQF 4
NQF Level 2 (Nature And Marine) - Nature And Marine Guiding
Grootbos Private Guide Academy (FGASA)
Gansbaai, South Africa 04.2001 -
Skills
Guest engagement
Dependable and responsible
Tour facilitation
Educational outreach
Wildlife monitoring
Communication skills
Customer service
Event coordination
Group dynamics
Problem resolution
Visitor satisfaction enhancement
Safety awareness
Activity planning
First aid
Adaptability and flexibility
Childcare expertise
Special needs experience
Certification
Certified First Aid
Interests
Birding
Guest Reviews
Reviews Taken From Trip Advisor - Kariega Game reserve - Main Lodge
- "We really appreciated the friendliness and deep knowledge of our ranger, Kathleen, who made the drives unforgettable even despite some rainy weather"
- "Our ranger was Kathleen and she was fantastic! She spotted so many animals during our safari! We were very satisfied with our stay and the service."
- "From the minute we arrived reception staff were so friendly and helpful.
We met Kathleen who would be our guide for the time we were there and she was fantastic! Full of energy, great personality, extremely knowledgeable and fantastic at navigating those bumpy roads! (We loved the bumpy roads by the way haha).We were staying a little bit down the hill from the main lodge which we didn’t mind however Kathleen gave us her number and said to WhatsApp her if we needed a lift to or back from the main lodge, amazing." - "The drives were great and we saw loads. Our guide Kathleen was just great would highly recommend."
Timeline
Nature Guide
Kariega Game Reserve
12.2023 - Current
Marine Guide
Marine Dynamics
08.2023 - 11.2023
Volunteer Conservation and Wildlife Researcher
Selati Game Reserve
08.2022 - 11.2022
Waitress
The Country Bistro
01.2020 - 05.2020
High School Diploma -
Christ Church Preparatory School And College
01.2010 - 12.2019
NQF Level 2 (Nature And Marine) - Nature And Marine Guiding
Grootbos Private Guide Academy (FGASA)
04.2001 -
Currently Working Towards My NQF 4