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Associate Principal Engineer

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Resourceful call center agent known for strong problem-solving and communication abilities. Committed to achieving team goals and enhancing customer experiences through effective issue resolution and collaboration.

A dynamic professional with extensive experience in customer service and problem-solving, notably at Alorcia. Excelled in enhancing customer satisfaction and streamlining processes, demonstrating exceptional interpersonal skills and proficiency in CRM software. Achieved significant improvements in call resolution efficiency, showcasing a blend of technical savvy and empathetic communication.
Customer service professional with proven track record in delivering exceptional client support. Expertise in managing inbound and outbound calls, ensuring customer satisfaction through effective problem-solving. Known for strong teamwork and adaptability to dynamic environments, coupled with excellent communication and interpersonal skills.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

 I'm a versatile worker, a team player and skilled at learning quickly. I gained experience working closely with Bank of America. While in training I started to excelling in customer service and problem-solving which gave me the skills to go to the next level in training. Demonstrated ability to enhance customer satisfaction and streamline data entry processes. Skilled in both empathetic communication and critical thinking, consistently achieving positive feedback through effective issue resolution and customer interactions.  Experienced with managing high volumes of inbound calls and providing customer support. Utilizes effective communication techniques to resolve issues and maintain customer satisfaction. Track record of adapting to dynamic environments and collaborating with team members to achieve goals. 

Dynamic and result-driven professional with extensive experience at Ironman 4 x 4, excelling in CRM management and customer service. Proven ability to resolve complex issues and build strong relationships, ensuring customer satisfaction and loyalty. Recognized for attention to detail and effective communication, consistently delivering high-quality support.

Meghan-Jade Steenberg

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Call Agent

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High School - Afrikaans, English, Mathematics Literacy, Biology, Tourism, Life Orientation, Computer Application Technology

Advanced Childcare

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Call Agent

Advanced Childcare

Call Centre Training

High School - Afrikaans, English, Mathematics Literacy, Biology, Tourism, Life Orientation, Computer Application Technology

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