Megandren Moonsamy

Executed strategic plans based on market trends and competitive analysis.

Oversaw operations to ensure alignment with company mission and governance standards.

Led executive team to implement KPIs and enhance performance frameworks.

Managed financial performance, focusing on budgeting and cost optimisation.

Fostered high-performance culture through values-driven leadership and succession planning.

Directed risk management initiatives alongside compliance audits.

Established and maintained stakeholder relationships, including board-level reporting.

Review and adapt the operating model to cater for changes needed for sustainable growth.

Evaluated telecom vendor capabilities and established WAN/LAN standards.

Led regional IT teams in infrastructure planning and execution.

Managed vendor negotiations, installations, and support services to ensure compliance.

Delivered network services that met SLAs and adhered to budget targets.

Achieved 20% reduction in operational costs through location consolidation.

Oversaw VoIP installations, ensuring optimal technical team performance.

Delivered training on emerging technologies to enhance staff capabilities.

Facilitated communications between platinum clients and senior management for reporting purposes.