I consider myself to be a results-driven professional with strong background in error detection and correction. Known for fantastic attention to detail research skills and professional, hardworking demeanor.
Overview
8
8
years of professional experience
Work History
Sales Consultant
Britos Meats Pty Ltd.
Cape Town
12.2019 - Current
Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Followed up with existing customers to provide additional support and address concerns.
Retained consistent client base by conducting market research to develop brand strategy.
Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
Evaluated customer purchase requirements and recommended best-fit company offerings.
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maximized customer retention by resolving issues quickly.
Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
Fulfilled orders and sourced products to meet rigorous customer delivery schedules.
Maintained sense of urgency in answering customer questions and requests through email or voice message.
GRV/ADMINISTRATIVE CLERK
Paradyskloof Spar t/a Tresso trading Cape Town
, Western Cape
02.2016 - 04.2019
Data capturing
Switch board duties(transfer incoming calls to relevant parties/departments)
Stock control and inventory duties/capture
Anylizing gross profit percentages on promotion and daily sales/purchases
Communicate with debtors and creditors (in regards to billing errors and outstanding claims/credit payments
Delivered top notch service to admin office staff and store(provided assistance when hardware and software errors occured
Microsoft packages(Word, excel,Microsoft outlook)
GRV Administrative clerk
Plattekloof Super Spar Cape Town
, Western Cape
11.2014 - 09.2015
Data capturing
SwitchboardSwitch board operations
Mailing(Microsoft outlook)
Creating new products and updating system on daily basis
Calculating daily purchase figures and gross profit margins
Creating and processing of claims
Order placements via sigma system and telephone
Stock control and inventory processing duties
Education
ND - HOSPITALITY MANAGEMENT
Cape Town Hotel School
National Senior Certificate - undefined
Bellville South High School
bachelor's degree - undefined
Skills
Problem solverTeam playerAdaptableInventory and stock controlCredit/claims retrievalAnalytical research and thinkingAttention to detailReport analysisRetail ReconsFillingData entryOffice administrationMicrosoft package(Word, excel,Microsoft outlook)