MEGAN ABRAHAMS
Cape Town
Summary
Versatile Wastewater Integrated Technical Business Systems Specialist with a background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.
Overview
13
13
years of professional experience
Work History
Senior Professional Officer
Water and Sanitation Head Office (CoCT)
Cape Town
03.2023 - Current
- Optimized planning, technical, operational, and data integration for enhanced service delivery.
- Oversaw the development of contracts for operational tenders and agreements.
- Reviewed stakeholder service delivery expectations and monitored performance.
- Review SLAs regularly to ensure they meet current standards and requirements.
- Establishing, directing, and managing the wastewater branch business system.
- Monitored electronic and physical record-keeping systems.
- Shared critical updates with stakeholders and management.
- Involved in periodic strategy sessions with top management to review current initiative milestones.
Acting Head of WITBS
City of Cape Town
Cape Town
08.2024 - 12.2024
- Continuously enhance system for quality management and business improvement integration.
- Managed and optimized utilization of team resources in the section.
- Prepared and managed budgets to ensure optimal resource allocation.
- Project and contract management.
- Facilitated stakeholder engagement through effective communication.
- Operational data management.
- Safety, Health, Environment, Risk, incl. Hazard Identification and Risk Assessment.
- Green Drop management.
- Regulator liaison.
- Applying for, reviewing, amending, maintaining, and monitoring all licenses and permits issued to treatment works by the respective regulators.
Plant Supervisor/Assistant Manager
Zandvliet WWTW, Water and Sanitation Services SA
Cape Town
03.2019 - 03.2023
- Supervised professionally to meet all contractual obligations and performance targets.
- Conducted regular assessments of service level agreements to ensure ongoing relevance.
- Manage final effluent quality aligning with DWS criteria at planned expenses.
- Conducted routine inspections to maintain facilities, grounds, and equipment in optimal condition.
- Generated comprehensive monthly reports based on collected information.
- Streamlined utilization of chemicals and energy to promote operational efficiency.
- Aligned workforce utilization with company goals and demands.
- Organized and controlled shift rosters, providing training and supervision as needed.
- Adhered strictly to OSH Act guidelines and Labour Laws during operations.
- Monitored processes to ensure adherence to standards and required specifications.
- Follow ISO procedures and standards during operations.
- Managed plant areas throughout commissioning, trial operations, and hand-over periods.
Process Controller
City of Cape Town
01.2016 - 02.2019
- Monitored and adjusted process parameters to ensure product quality, while minimizing waste and cost.
- Learned new testing methods through continued education and research.
- Presented engineering-related and process improvement data in easily understood terms to individuals without technical backgrounds.
- Ensured compliance with environmental regulations by implementing best practices in plant operations.
- Analyzed data from various sources including laboratory results, instrumentation readings. to optimize process operations.
Laboratory Technician
CONSOL Glass
Bellville
01.2012 - 01.2013
- Prepared reagents and solutions according to established protocols.
- Maintained laboratory equipment by performing calibration checks and troubleshooting any malfunctions.
- Performed daily housekeeping tasks driving efficient laboratory operations.
- Handled administrative tasks for laboratory staff and overall operations.
- Disposed of laboratory materials and samples using well established guidelines and instructions.
- Assisted and instructed other laboratory technicians.
- Used time management and adaptability skills to prioritize and run multiple tests.
- Kept lab space and equipment clean to prevent contamination with hazardous substances.
- Performed quality control checks on laboratory equipment and chemicals to maintain laboratory standards.
- Used scientific method to assist colleagues and supervisors with experiments.
Education
MENG - Chemical Engineering
Cape Peninsula University of Technology
Cape Town01.2021
BTECH - Chemical Engineering
Cape Peninsula University of Technology
Cape Town01.2015
ND - Chemical Engineering
Cape Peninsula University of Technology
Cape Town01.2013
Grade 12 - Bachelors Pass
Mondale High School
Cape Town01.2009
Skills
- Skilled in Microsoft Office Applications
- Effective Communication
- Logical Reasoning Skills
- Analytical Problem Solving
- Project Coordination
- Reporting and documentation
References
- Grant Rhoda, Plant Supervisor (Zandvliet WWTW, WSSA), 082 819 0492
- Dr. M Aziz, Mentor/Supervisor MENG Research, 083 604 1002
- P. Lodewyks, Plant Manager COCT, 082 436 0340
- S. Damonse, Plant Manager COCT, 073 173 7691
- Philisiwe Oliphant, District Manager ERWAT, 082 422 1118
- Michael Toll, Head of Operations CoCT, 084 225 2012
Accomplishments
- Research Dissertation and research article published
Languages
English
First Language
English
Proficient (C2)
C2
Afrikaans
Upper Intermediate (B2)
B2
Timeline
Acting Head of WITBS
City of Cape Town
08.2024 - 12.2024
Senior Professional Officer
Water and Sanitation Head Office (CoCT)
03.2023 - Current
Plant Supervisor/Assistant Manager
Zandvliet WWTW, Water and Sanitation Services SA
03.2019 - 03.2023
Process Controller
City of Cape Town
01.2016 - 02.2019
Laboratory Technician
CONSOL Glass
01.2012 - 01.2013
MENG - Chemical Engineering
Cape Peninsula University of Technology
BTECH - Chemical Engineering
Cape Peninsula University of Technology
ND - Chemical Engineering
Cape Peninsula University of Technology
Grade 12 - Bachelors Pass
Mondale High School
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