Mechaun Booysen
Cape Town
Summary
Highly motivated and results-driven Remote Appointment Setter with exceptional communication skills and a proven ability to schedule high-quality appointments in fast-paced environments. Adept at managing outbound and inbound calls, qualifying leads, and using CRM tools to track interactions and performance. Recognized for professionalism, strong rapport-building, and consistently exceeding performance targets while working independently in remote settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Remote Appointment Setter
ABC Marketing Solutions
01.2023 - Current
- Scheduled 25+ qualified appointments weekly through strategic outreach via phone and email.
- Utilized HubSpot CRM to manage leads, track interactions, and schedule timely follow-ups.
- Achieved a 70% conversion rate from first contact to scheduled meeting.
- Maintained a pipeline of over 200 leads while consistently surpassing weekly KPIs.
Customer Service Representative
XYZ Call Center
03.2021 - 12.2022
- Handled high-volume inbound and outbound customer calls with professionalism and efficiency.
- Booked consultations and confirmed appointments, ensuring accurate scheduling and follow-up.
- Contributed to call script development and enhanced outreach strategies.
- Accurately logged customer interactions and feedback using Salesforce.
Education
High School Diploma / GED -
Curro Digied Delft
Delft01.2024
Skills
- Cold & Warm Calling
- Lead Qualification & Nurturing
- Appointment Scheduling
- CRM Software (HubSpot, Salesforce)
- Remote Communication Tools (Zoom, Slack, Google Workspace)
- Objection Handling
- Time Management & Organization
- Strong Verbal & Written Communication
Certification
- Certificate in Inside Sales, Coursera, 2024
- CRM Tools Training: HubSpot & Salesforce Basics, Udemy, 2023
References
Available upon request.
Timeline
Remote Appointment Setter
ABC Marketing Solutions
01.2023 - Current
Customer Service Representative
XYZ Call Center
03.2021 - 12.2022
High School Diploma / GED -
Curro Digied Delft
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