Dedicated, trustworthy, loyal, hard working professional with a strong work ethic and a positive attitude, eager to contribute and expand my skills set as part of your dynamic team.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
AU PAIR SERVICES
Dr. Anneri Goosen
1 2018 - 12.2019
Engaged in interactive play and developmental activities with children
Managed safe transportation for school pickups and extracurricular activities
Prepared nutritious meals and snacks tailored to children's dietary needs
Maintained cleanliness and organization in children's living spaces
Assisted with homework, providing educational support and encouragement
Established bedtime routines to ensure children's adequate rest
Guided children through personal hygiene practices, including dental care and bathing.
RECEPTIONIST
Secunda Mall
09.2019 - 10.2019
Expertly greets, welcomes, and directs visitors, ensuring a positive first impression
Promptly alerts company staff upon guest arrival to facilitate efficient communication
Vigilantly maintains security protocols and manages telecommunications systems
Provides informative responses to visitor inquiries or adeptly refers questions to appropriate personnel
Skilled in operating advanced telecommunication systems to manage incoming and outgoing communications
Upholds a pristine reception area by adhering to safety standards and organizational regulations.
CALL CENTRE / ADMIN AGENT
Agribonus
03.2020 - 03.2023
Managed high-volume customer inquiries through inbound and outbound calls, ensuring prompt resolution and exceptional service
Demonstrated active listening skills to accurately address customer concerns and provide effective problem-solving
Efficiently identified and resolved client issues, enhancing customer satisfaction and loyalty
Maintained and organized records and documentation, ensuring accuracy and accessibility for future reference.
FRONTSHOP ASSISTENT
Arrie Nel Montana Pharmacy
10.2023 - 02.2024
Accurately labeled various medication formats including bottles and tablets
Proficiently operated cash registers and processed financial transactions
Offered knowledgeable advice to customers on over-the-counter products
Efficiently handled customer orders and inquiries with excellent service
Maintained inventory levels through diligent restocking of shelves
Fielded communication with healthcare professionals from GP surgeries and nursing homes.
Orders Clerk
Kyron Animal Health
05.2024 - Current
Take down customer information in order to process order on Sage.
Complete fields such as name, address, account number, item number, price etc.
Input data into computer.
Inform customer of prices.
Input orders into database.
Inform customer of expected delivery date.
Follow up on orders.
Handle complaints about unfulfilled orders.
Check inventory control.
Inform customer if item is out of stock or discontinued.
Prepare delivery notes and invoices for the clients.