Mdumiseni Sabelo Msomi

Collaborated with the relevant internal stakeholders and with over 30 external stakeholders across the Region to achieve all project goals on time and within budget.

• Followed all company policies and procedures to deliver quality work.
• Ensured a positive impact on our local communities and the environment
  through the provision of the community support.
• Successfully implemented our Corporate Social Investment programs which covers the following flagship initiatives: Water Stewardship and Integrated Waste Management Programs, Youth Development Programs; academic excellence; computer training and life skills at a tertiary level, Economic inclusion of Women and Youth (BIZNIZ IN A BOX Programme etc), NGO/ NPO assistance - orphanages, youth centers, etc.

• Partnered with over 12 stakeholders, implemented and monitored some of the local enterprise development projects.
• Assisted a Regional CSI Specialist on other 3 additional PACS Regional projects.
• Identifies and defined some of the KZN project requirements, scope and objectives.
• Coordinated project management activities, resources, equipment and information.
• Assisted the project manager in reviewing of proposals and quotations to ensure a reasonable pricing is recommended for approval.
• Created and maintained comprehensive project documentations, plans and reports.
• Monitored and tracked all assigned projects on a daily basis and handled all issues related to the projects.

• Achieved over 85% customer satisfaction ratings through consistent communication and problem resolution.
• Utilized strong analytical skills to track sales performance, making adjustments as needed to meet targets.
• Conducted product presentations and demonstrations, resulting in increased product adoption among clients.
• Maintained outlet/shop activation material.
• Reviewed and managed LTA/PDA compliance.
• Evaluated my performance against our key sales performance.

• Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
• Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
• Collaborated with department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward shared goals.
• Identified LDP customers that hold a valid Liquor license throughout the region.
• Identified DSD customers that fall within the respective LDP territories, and hold valid Liquor licenses throughout the region.
• Identified new customers that hold a valid Liquor license and liaise with NBDMs to open new
  Mar 2018 - Aug 2018 accounts for those customers throughout the region.
• Collected good quality required documents from licensed customers.
• Created and ensured an accurate database of licensed LDP customers is maintained.
• Submitted all required master data information and documents to relevant Master data
  personnel.
• Monitored the license renewal date for each customer to ensure customers renew licenses
  timorously.
• Compiled regular reports to indicate progress.
• Liaised with and report progress to relevant Regional and Central Office structures.

• Improved record-keeping accuracy by 5%, through following a prescribed filing system for confidential documents and materials.
• Supported SAB through conducting research, preparing reports, and managing various administrative tasks efficiently.
• Managed complex scheduling tasks, ensuring that deadlines were met consistently
• Executed all the administration duties under the department of Licensing & Administration and liaise with SAB when required.
• Prepared all types of liquor license applications for
  consideration by the Board.
• Provided reference numbers to applicants for payment of lodgment fees.
• Printed and dispatch liquor licenses.
• Processed all renewal applications using Liquor Management System and update all files
  status to the Metro‑file System.
• Updated applicants about their application status etc.

• Prepared a Research Proposal on the following research topic: “The effect of wellness programs on shop‑floor employees absenteeism at Altech UEC (Pty) LTD”.
• Developed a research methodology, and prepared questionnaires to collect required data for the study.
• Conducted a research, and collected data from a sample of 150 shop‑floor employees.
• Prepared dataset to be used in data analysis.

• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Analyzed problems and worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Executed all the administration duties related to the Marketing Department.
• Prepared monthly period reports for the company accounts.
• Prepared paper work for the marketing divisions (Endoscopy and Reconstruction).
• Assisted a team in the preparation of cadaveric workshops.
• Took minutes when we are having daily meetings with Director, Marketing Manager, and Product Managers.
• Assisted a team with dispatching in and out the marketing and medical stock to different hospitals as well as to other Smith and Nephew branches in various counties and provinces.
• Prepared certificates for doctors (surgeons).
• Prepared any required spreadsheets for the department.
• Controlled and ensured the availability of marketing stock.
• Prepared SWOT and Item Masters (AS400).
• Switchboard operator and provided secretarial service to the Marketing Department.

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Increased sales by 10%, through building a strong customer relationships and providing excellent service.
• Helped customers locate products and checked store system for merchandise at other sites.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.