Mduduzi Johannes Manyathi
Director/Founder
Johannesburg
Overview
20
20
years of professional experience
22
22
years of post-secondary education
Work History
Founder
NgueNyathi Developments (Pty) Ltd
01.2020 - Current
- Primary responsibilities includes:
- Financial management of various projects
- Delivery oversight on a building project
- Efficiencies by review procurement process to ensure we deliver value to our customers
- Contractor safety and inspections
- Management of labour productivity
- Client satisfaction
Duty Manager
Garden Court Milpark
01.2018 - 01.2020
- Primary responsibilities includes:
- Manage the Guest Services shift to ensure maximum productivity and guest satisfaction
- Operate all systems and use all resources pertaining to this job
- Utilise the Property Management System to interface with guest requests and queries and to maintain accurate management information
- Accumulate information and record data for process improvement
- Conduct workplace on the job training, coaching and assessment
- Ensure accurate, up to date Guest Services administrative systems are maintained
- Implement agreed systems and procedures
- Distribute information to be utilised in providing guests with superior service
- Articulate requests from guests in such a way it is relevant and accurate
- Ensure superior service is provided in all Guest Services shifts
- Resolve guests complaints to the satisfaction of the guest
- Monitor implementation of Front Office administrative systems
- Monitor security procedures which impact on both guests and staff
- Monitor operating equipment and stock levels pertinent to the Front
- Office
Front Office Supervisor
Southern Sun Gold Reef City
01.2010 - 01.2018
Accounts Clerk
09.2013 - 12.2013
- While the clerk was on maternity
- Maintain smooth running of the front Office
- Supervise front office staff on a daily basis
- Assigning daily duties to front office personnel
- Handling complains and ensure they are resolved timeously
- Ensure company policy and procedures are adhered too
- Ensuring all guest requests are done efficiently
- Respond to guest comments and complaints
- Generating daily, weekly and monthly reports
- Ensuring stationery levels are kept on par
- Following up with finance to ensure our suppliers are paid on time
- Reporting of findings to Accounts department;
- Petty cash control and Daily cash flow recording
Hospitality Coordinator
Silverstar Casino
01.2010 - 01.2010
- Primary responsibilities includes:
- Making Reservations for internal and external events and functions
- Making Reservations for accommodation
- Creating quotes, invoices and statements
- Coordinating functions
- Following up on payments for all outstanding monies
- Create function sheets for events
- Available Immediately
- Surname Manyathi
- Full Names Mduduzi Johannes
- Nationality South African
- Address
- No
- 243, The Kanyin Cnr
- Malindi and Leeukop Rds
- Sunninghill
- Cell phone 083 – 9456768
Receptionist /Reservationist
Silverstar Casino
01.2008 - 01.2010
- Liaise with other departments responsible for functions at hand
- Creating special packages to maximize the hotel and conferencing revenue packages
- To assist guests with any queries
- To monitor reservations, to ensure allocation and
- Assisting with set up/Decor as per client’s requests
- To ensure guest accounts are always correctly detailed
- Respond to all e-mail requests before stipulated turnaround time
- To have thorough knowledge of all facilities and
- Creating daily, weekly and monthly reports for hotel and banqueting department
- To perform any other reasonable duties as directed by management, Primary responsibilities includes:
- The smooth running of the front office to ensure
- Maximize guest satisfaction
- To Endeavour to sell rooms whenever possible, to
- Maximize rooms’ revenue
- To assist guests with any queries
- To monitor reservations, to ensure allocation and
- Check-in preparations are carried out
- To ensure guest accounts are correctly detailed at all times
- To have thorough knowledge of all facilities and events on the complex
- To perform any other reasonable duties as directed by management
- Ensuring best customer service given to all guests.
Trainee Dealer
Silverstar Casino
01.2007 - 01.2008
- Primary responsibilities includes:
- Never dealt, was waiting for Gambling Board to issue gaming license
- During that period was helping out in other departments, Marketing and food and beverage
Secretary
Seyabona Trade Enterprises
01.2004 - 01.2007
- Primary responsibilities includes:
- Organize all administrative duties for the Mr
- Maswanganye (The
- Director)
- Set-up meetings and Site visits
- Visit sites to check on progress of projects on hand
- Quoting and Invoicing for the company
- Submit plans to council for approval
- Other adhoc duties
- Available Immediately
- Surname Manyathi
- Full Names Mduduzi Johannes
- Nationality South African
- Address No
- 243, The Kanyin
- Cnr Malindi and
- Leeukop Rds
- Sunninghill
- Cell phone 083 – 9456768
Education
APMP Foundation Certification - Bid And Proposal Management
Nfold
06.2023 - 06.2023
Bcompt - Financial Accounting
University of South Africa
Online 01.2021 - Current
Marketing And Business Management - Business Management
Damelin
Braamfontein 01.2004 - 11.2004
Politics and Economics - Political Science
University of Johannesburg (Previously - RAU)
Johannesburg 01.2002 - 12.2003
Skill Builder Manage Others - undefined
Skill Builder Manage Managers - undefined
Tsogo Sun Training Completed: Opera Version 5 - undefined
01.2007 - 04.2019
FICA Disciplinary Action Telephone Etiquette - undefined
01.2005 - 04.2019
Skills
Recruitment and hiring
Timeline
APMP Foundation Certification - Bid And Proposal Management
Nfold
06.2023 - 06.2023
Bcompt - Financial Accounting
University of South Africa
01.2021 - Current
Founder
NgueNyathi Developments (Pty) Ltd
01.2020 - Current
Duty Manager
Garden Court Milpark
01.2018 - 01.2020
Accounts Clerk
09.2013 - 12.2013
Front Office Supervisor
Southern Sun Gold Reef City
01.2010 - 01.2018
Hospitality Coordinator
Silverstar Casino
01.2010 - 01.2010
Receptionist /Reservationist
Silverstar Casino
01.2008 - 01.2010
Trainee Dealer
Silverstar Casino
01.2007 - 01.2008
Tsogo Sun Training Completed: Opera Version 5 - undefined
01.2007 - 04.2019
FICA Disciplinary Action Telephone Etiquette - undefined
01.2005 - 04.2019
Marketing And Business Management - Business Management
Damelin
01.2004 - 11.2004
Secretary
Seyabona Trade Enterprises
01.2004 - 01.2007
Politics and Economics - Political Science
University of Johannesburg (Previously - RAU)
01.2002 - 12.2003