Summary
Overview
Work History
Education
Skills
Other Personal Information
Professional Experience
Timeline
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MDUDUZI FREEDOM NGXONGO

Logistics, Warehouse & Distribution
Newcastle

Summary

Experienced in transportation, logistics, warehousing, and customer service, with a proven ability to manage fleets, optimize distribution operations, and ensure compliance with safety and licensing requirements. Strong leadership in team performance, inventory control, and efficient stock management. Proficient at sales, record-keeping, and administration, bringing a detail-oriented and problem-solving approach to operations.

Punctual Driver with unprecedented talents in truck operations, loading, and unloading, and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.

Overview

9
9
years of professional experience
2
2
years of post-secondary education

Work History

Healthcare Driver/Messenger

DG Murray Trust
01.2022 - Current
  • Facilitate the safe and efficient transportation of personnel to designated work sites, central facilities, provincial offices, seminars, workshops, and official meetings.
  • Operate mobile clinic vehicles, with or without trailers, in strict adherence to traffic regulations, organizational policies, and safety standards.
  • Coordinate the collection and delivery of essential materials to and from affiliated institutions, ensuring timely and accurate distribution.
  • Monitor vehicle licensing requirements, track expiration dates, and oversee the renewal of registrations while managing essential maintenance and administrative vehicle-related tasks.
  • Implement vehicle security protocols to ensure the safeguarding of assets while in transit, in designated depots, and at operational work sites.
  • Maintain detailed and accurate records by completing logbooks and fuel control sheets while securing vehicle accessories and fuel cards.
  • Support procurement and replenishment of stock and auxiliary items required for Primary Healthcare (PHC) Screening and Vaccination initiatives.
  • Execute general administrative functions, perform messenger duties, and deliver exceptional customer service in alignment with organizational standards.
  • Assist with crowd management and marshalling of individuals to facilitate the smooth delivery of healthcare services.
  • Provide assistance with documentation, data entry, and the systematic upkeep of official records.
  • Conduct weekly stock audits to ensure adequate inventory levels and compliance with supply chain protocols.
  • Offer support for ad-hoc clinical operations as assigned by supervisory personnel.
  • Manage and oversee vehicle maintenance, including tyre inspections, handling breakdowns, reporting accidents, and participating in investigation procedures.
  • Conduct routine vehicle inspections and effectively allocate tasks to designated drivers to optimize operational efficiency.

Frontline Manager-Distribution

Simba (Pty)Ltd
01.2016 - 12.2020
  • Oversee the daily operations of distribution activities, including managing the secondary distribution fleet and personnel, to ensure timely and accurate deliveries to customers while maintaining effective communication with store management.
  • Optimize product distribution processes across all outlets to achieve and maintain 100% customer satisfaction, ensuring seamless integration of distribution management and customer service responsibilities.
  • Implement a robust performance management framework, fostering individual and team development through clear communication in both one-on-one interactions and structured team meetings.
  • Lead the development and motivation of delivery drivers and crew members, ensuring adherence to delivery schedules while enhancing customer service standards.
  • Oversee secondary distribution fleet maintenance and operational efficiency in collaboration with the Fleet Controller, ensuring compliance with regulatory and organizational guidelines.
  • Identify proof of delivery (POD) challenges raised by customers and proactively engage with staff and business process owners to address and update POD requirements.
  • Ensure strict adherence to the StratoPod process, enforcing policy and procedural compliance, including the daily scanning of PODs and the proper execution of electronic credit notes at the point of purchase.
  • Directly manage distribution personnel, handling leave administration, performance evaluations, Kronos time and attendance tracking, overtime approvals, and employee relations matters.
  • Uphold stringent safety standards by ensuring compliance with Personal Protective Equipment (PPE) requirements and organizational safety policies and procedures.

Storeman

Simba (Pty)Ltd
01.2010 - 12.2016
  • Conduct and coordinate weekly inventory audits, reporting discrepancies in stock levels to the Warehouse Manager to maintain zero stock loss.
  • Implement and oversee efficient stock rotation following the First-In, First-Out (FIFO) principle to ensure optimal product freshness in alignment with company policies.
  • Manage the receipt, storage, and dispatch of stock within the Warehouse Management System (WMS), ensuring full accountability and accurate tracking of inventory.
  • Supervise receiving operations by verifying stock intake and facilitating timely put-away processes for seamless warehouse organization.
  • Ensure the completion and acknowledgment of Goods Received Vouchers (GRV) and Pre-Advice documents, while overseeing accurate execution of Chep transactions within the system.
  • Conduct monthly 55150 stock reconciliation, ensuring inventory accuracy and compliance with regulatory standards.
  • Enforce strict adherence to safety and security protocols to safeguard warehouse assets, personnel, and inventory.
  • Oversee dispatch operations for DTS trucks, ensuring timely and efficient deliveries.
  • Manage inbound logistics from Service Centres, ensuring effective coordination and integration with warehouse operations.
  • Supervise warehouse infrastructure and equipment maintenance, ensuring all assets remain in optimal condition and are suitable for storage and operational efficiency.

Route Sales Representative

Simba (Pty)Ltd
01.2006 - 12.2009
  • Develop and maintain comprehensive documented systems and procedures to ensure readiness for audits, aligning with engagement scope and project requirements to uphold compliance standards.
  • Serve as a Direct Sales Representative, effectively promoting products and services while building and maintaining strong customer relationships.
  • Strategically manage designated sales routes, optimizing delivery schedules and customer engagement to maximize efficiency and reach.
  • Consistently achieve monthly budget and sales targets, driving revenue growth and contributing to overall business success.
  • Oversee the weekly management of product returns, ensuring proper handling, reconciliation, and resolution in accordance with company policies.
  • Conduct market research to identify, develop, and maintain a strong customer base, fostering long-term business relationships.
  • Manage daily banking and financial reconciliation, ensuring accuracy, compliance, and security in all financial transactions.
  • Oversee carton recycling processes, promoting environmental responsibility and sustainability initiatives within the organization.
  • Demonstrate excellent communication and interpersonal skills, effectively engaging individuals across all levels of intellect to facilitate collaboration and service excellence.
  • Exhibit a structured, methodical approach, maintaining composure under pressure while efficiently managing tasks.
  • Apply strong conceptualization skills, quickly grasping new information and adapting to dynamic business environments.
  • Operate with dedication, conscientiousness, and reliability, demonstrating superior time management skills to meet deadlines and organizational goals.

Education

Advanced Diploma - Transportation Management

University of Johannesburg
01.2023 - Current

Diploma - Transportation Management

University of Johannesburg

National Certificate - Strategic Logistics Management

Damelin College

Matric - National Senior Certificate

Weenen Combined School

Skills

Customer service

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Other Personal Information

05/21/76, 7605215533083, African Male, South African, Single, Code 10

Professional Experience

▪ Facilitate the safe and efficient transportation of personnel to designated work sites, central facilities, provincial offices, seminars, workshops, and official meetings.

▪ Coordinate the collection and delivery of essential materials to and from affiliated institutions, ensuring timely and accurate distribution.

· Monitor vehicle licensing requirements, track expiration dates, and oversee the renewal of registrations while managing essential maintenance and administrative vehicle-related tasks.

· Oversee the daily operations of distribution activities, including managing the secondary distribution fleet and personnel, to ensure timely and accurate deliveries to customers while maintaining effective communication with store management.

· Lead the development and motivation of delivery drivers and crew members, ensuring adherence to delivery schedules while enhancing customer service standards.

· Uphold stringent safety standards by ensuring compliance with Personal Protective Equipment (PPE) requirements and organizational safety policies and procedures

· Conduct and coordinate weekly inventory audits, reporting discrepancies in stock levels to the Warehouse Manager to maintain zero stock loss.

· Implement and oversee efficient stock rotation following the First-In, First-Out (FIFO) principle to ensure optimal product freshness in alignment with company policies.

· Manage the receipt, storage, and dispatch of stock within the Warehouse Management System (WMS), ensuring full accountability and accurate tracking of inventory.

· Develop and maintain comprehensive documented systems and procedures to ensure readiness for audits, aligning with engagement scope and project requirements to uphold compliance standards.

· Serve as a Direct Sales Representative, effectively promoting products and services while building and maintaining strong customer relationships.

· Strategically manage designated sales routes, optimizing delivery schedules and customer engagement to maximize efficiency and reach.

· Consistently achieve monthly budget and sales targets, driving revenue growth and contributing to overall business success

Timeline

Advanced Diploma - Transportation Management

University of Johannesburg
01.2023 - Current

Healthcare Driver/Messenger

DG Murray Trust
01.2022 - Current

Frontline Manager-Distribution

Simba (Pty)Ltd
01.2016 - 12.2020

Storeman

Simba (Pty)Ltd
01.2010 - 12.2016

Route Sales Representative

Simba (Pty)Ltd
01.2006 - 12.2009

Diploma - Transportation Management

University of Johannesburg

National Certificate - Strategic Logistics Management

Damelin College

Matric - National Senior Certificate

Weenen Combined School
MDUDUZI FREEDOM NGXONGOLogistics, Warehouse & Distribution